Member Services & Retail Sales Associate | PTO & Bonuses

AAA Club Alliance; Manassas (VA); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k with company match

Paid time off (PTO)

Paid holidays

Volunteer opportunities

AAA Membership

Job summary

AAA Club Alliance in Manassas, VA is seeking a Retail Sales Associate to promote AAA memberships, assist with travel planning, and support roadside assistance operations. The role includes cashiering, tag and title, and ID services as needed.

The position offers a structured schedule, with consistent weekday hours and limited weekend work, and a comprehensive benefits package. A strong customer focus and reliable multi-system navigation are essential for success.

Qualifications

• High school diploma or equivalent required.
• Strong communication and ability to explain value clearly.
• Comfortable using multiple systems in a fast-paced environment.
• Previous sales experience is a plus.
• Basic geography knowledge is a plus.
• Notary Public designation or willingness to obtain within 6 months.

Responsibilities

• Promote and recommend AAA memberships, insurance referrals, and financial products.
• Assist customers with travel planning including hotels, car rentals, and vacation packages.
• Manage and respond to Roadside Assistance calls throughout the day.
• Support team operations with cashiering, tag and title, and ID services as needed.

Skills

Communication skills

Sales experience

Geography knowledge

Customer service orientation

Multi-system navigation

Education

High school diploma or equivalent

Notary Public designation (or willingness to obtain within 6 months)

Job description

AAA Club Alliance in Manassas, VA is seeking a Retail Sales Associate to promote AAA memberships, assist with travel planning, and support roadside assistance operations. The role includes cashiering, tag and title, and ID services as needed.

The position offers a structured schedule, with consistent weekday hours and limited weekend work, and a comprehensive benefits package. A strong customer focus and reliable multi-system navigation are essential for success.