Member Services Representative Weekend

Crunch Fitness; Hoover (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Crunch Fitness is seeking energetic and enthusiastic Front Desk Associates to join their team. The role involves welcoming members, managing membership sales, and ensuring excellent customer service in a supportive environment. This position offers an opportunity to grow within a dynamic fitness organization, where promoting health and fitness is a core value.

Benefits

Free Peak Results Memberships

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Fluent in English.
• Minimum 3 days of availability.
• Strong customer service skills.

Responsibilities

• Membership Sales.
• Greet members & guests with a smile.
• Check in members according to procedures.

Skills

Customer service

Job description

Benefits:

• Free Peak Results Memberships
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch Fitness is now accepting applications for qualified Front Desk Associates that are ready to be a part of a team and grow personally within a premier organization

Reports to:

• Manager
• Assistant Manager

Requirements:

• Fluent in English
• Proficient reading and writing skills
• Computer Skills
• Minimum 3 days of availability
• Weekend role specifically

Special Skills:

• Strong customer service skills

Responsibilities:

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings