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Member Services Representative Part Time 1:30pm - 7:00pm Weekends

Pinnacle Fit Clubs LLC

Brandon (FL)

On-site

USD 25,000 - 35,000

Part time

10 days ago

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Job summary

An established industry player is seeking a Part-Time Member Services Representative to create a positive member experience at their fitness club. This role involves providing exceptional customer service, assisting with member inquiries, and maintaining a welcoming environment. The ideal candidate will possess strong communication skills, a positive attitude, and a passion for helping others. Join a dynamic team where your contributions will make a real difference in the community's fitness journey. If you thrive in a lively atmosphere and enjoy interacting with people, this is the perfect opportunity for you!

Benefits

FREE Black Card Membership

401k plan after 3 months

Health Insurance

Medical & Prescription drug plans

Health Savings Account (HSA)

Qualifications

Must have a satisfactory background check.
Punctuality and reliability are a must.
Strong problem resolution skills.

Responsibilities

Greet members and provide exceptional customer service.
Handle front desk activities and assist callers.
Maintain the cleanliness of the club.

Skills

Customer Service Skills

Basic Computer Proficiency

Problem Resolution Skills

Leadership Skills

Education

High School Diploma

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Join to apply for the Member Services Representative Part Time 1:30pm - 7:00pm Weekends role at Pinnacle Fit Clubs LLC

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The Part Time Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Schedule

Part Time
Saturday & Sunday: 1:30 PM to 7:00 PM
8-hour shift

Essential Duties And Responsibilities

Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to members accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Benefits

FREE Black Card Membership!
401k plan after 3 months of service
Health Insurance - First of the month following hire date
Medical & Prescription drug plans
HSA (Health Savings Account)

Qualification Requirements

Must have a satisfactory background check.
Punctuality and reliability are a must.
Superior customer service skills, preferably in the fitness industry.
Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency.
Hard working, enthusiastic, energetic, upbeat, and positive attitude!
Strong problem resolution skills.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

How To Apply

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

Eoe Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Part-time

Job function

Job function
Other
Industries
Wellness and Fitness Services

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