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Member Services Representative Closing Shift

Crunch Fitness

Moorestown Township (NJ)

On-site

USD 10,000 - 60,000

Part time

3 days ago
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Job summary

Crunch Fitness is seeking a Member Services Representative for closing shifts. This part-time position involves customer interaction, facilitating member requests, and maintaining a welcoming environment in our Moorestown location. Ideal candidates are energetic individuals passionate about health and fitness, providing exceptional service and support to our members.

Benefits

Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees

Qualifications

  • Customer service skills are essential.
  • Ability to handle transactions and inquiries professionally.

Responsibilities

  • Greet all members & guests and check them in according to procedures.
  • Maintain a welcoming atmosphere and assist with member requests.
  • Perform opening and closing duties.

Skills

Proficient reading and writing skills
Computer Skills

Job description

Member Services Representative Closing Shift

Part Time • Moorestown , NJ

Reports to:
  • Manager
Requirements:
  • Proficient reading and writing skills
  • Computer Skills
Special Skills:
Responsibilities:
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Meetings:
  • Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

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How many years of Customer Service experience do you have? *

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I was referred to this position by a current employee

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'"

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