Member Services Representative

Crunch Fitness - Silverdale; Silverdale (WA); On-site; USD 23,598 - 27,552; Part time

Benefits offered by this job

Bonus based on performance

Free Membership

Flexible schedule

Training & development

Employee discounts

Wellness resources

Company parties

Job summary

A leading fitness club in Silverdale seeks motivated individuals for membership sales. As a member of our team, you will engage with potential members and drive sales while providing outstanding customer service. Expect a predictable schedule with steady pay plus bonuses, and enjoy support for your career growth. Strong communication skills and a customer-oriented mindset are essential. Join us to help transform lives through fitness by being the first step in every member’s journey.

Qualifications

• Strong communication skills and a professional, positive presence.
• Customer service mindset and ability to connect with people.
• Dependable, self-motivated, and excited about long-term growth.

Responsibilities

• Drive membership sales as your top priority through engaging conversations.
• Build strong relationships with prospects to connect them with the right membership.
• Promote and upsell retail products and services to maximize value for members.
• Maintain a clean, organized, and welcoming facility.

Skills

Strong communication skills

Customer service mindset

Comfortable with computer systems and POS software

Sales experience

Job description

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources

Why Join Our Team?

At Crunch Fitness you’re not just greeting people at the front desk—you’re the face of the club and the first step in every member’s fitness journey. This isn’t a “side gig.” It’s a chance to build a stable, rewarding career in fitness, customer service, and sales. With a predictable schedule, steady pay, and a supportive team, you’ll have the structure you need to succeed—and the growth opportunities to go further.

What You’ll Do

• Drive membership sales as your top priority through engaging conversations and solution-based selling
• Build strong relationships with prospects to connect them with the right membership or service package
• Promote and upsell retail products, training add-ons, and special offers to maximize value for members
• Convert phone inquiries into in-club visits and turn visits into new memberships
• Consistently hit and exceed personal and team sales targets—and celebrate the wins
• Process bookings and payments quickly and accurately while keeping the front desk professional and welcoming
• Maintain a clean, organized, and welcoming facility
• Support management with sales initiatives, promotions, and daily operations

What We Offer

• Consistent Schedule: Reliable weekly shifts you can plan your life around
• Steady Pay: hourly + commissions & bonuses (average $17.13–$20/hr)
• Free Membership: Unlimited Crunch workouts & group classes
• Career Path: Many associates grow into management or training roles
• Supportive Team Environment: Structured training, regular team meetings, and a no-judgment culture

What You Bring

• Strong communication skills and a professional, positive presence
• Customer service mindset and ability to connect with people
• Comfortable with computer systems and POS software
• Sales experience a plus, but not required—we’ll train you to succeed
• Dependable, self-motivated, and excited about long-term growth