Member Services Representative

United FP; Little Rock (AR); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Competitive pay

PF Black Card membership

Growth opportunities

Job summary

A community-focused fitness brand is seeking a part-time Member Services Representative in Little Rock to deliver exceptional customer service, maintain club standards, and support members in achieving their fitness goals. Ideal candidates should be at least 18 years old, possess a passion for helping others, and be reliable. Responsibilities include recruiting new members, assisting with check-ins, and ensuring the cleanliness of the club. A high school diploma or GED is required. Flexible scheduling is available, including evenings and weekends.

Qualifications

• At least 18 years old.
• Passion for helping others.
• On-time reliability.

Responsibilities

• Deliver exceptional customer service.
• Ensure club cleanliness and standards.
• Recruit new members for fitness classes.
• Assist with club check-in and other responsibilities.

Skills

Customer service

Ability to motivate others

Reliability

Education

High school diploma or GED

Job description

Future Opening: Member Services Representative

Part Time • Little Rock (North Park Mall)

THE PLANET FITNESS MISSION

We at Planet Fitness are here to provide a unique, judgment‑free environment where anyone can feel comfortable while building an active lifestyle. Our goal is to help members live healthier lives and feel accepted and respected in our community.

ORGANIZATION OVERVIEW

Title: Member Services Representative
Reports to: Club Manager
FLSA: Non‑Exempt

THE OPPORTUNITY

Enjoy a fun, supportive workplace where you’ll positively impact people, grow leadership skills, and be part of a rapidly expanding, community‑focused fitness brand.

What You’ll Be Doing

As a Member Services Representative you are a high‑energy, positive member of the team delivering exceptional customer service and encouraging members to reach their fitness goals.

• Ensure the club is super clean and up to our standards.
• Recruit new and current members for fitness classes.
• Introduce members to Black Card amenities and help them enroll.
• Assist with door‑way check‑in, greetings, farewells, tours, and other club responsibilities.
• Lead by example, stay passionate, and invite members to enjoy their experience.
• Work a flexible schedule that may include evenings, weekends, and holidays.
• Benefit from competitive pay, PF Black Card membership, and growth opportunities.

What You’ll Bring to the Table

• Birthdate confirming you are at least 18 years old.
• Passion for helping others.
• Ability to stand, walk, lift up to 50 lbs, bend, reach, kneel, and handle hazardous chemicals.
• On‑time reliability.
• High school diploma or GED.

Physical Demands

• Occasional lifting, pushing, or pulling of at least 50 lbs.
• Ability to stand, walk, sit, reach, bend, balance, stoop, kneel, twist, or crouch.

About United FP Management, LLC

United FP Management, LLC (“UFP