Member Services Representative

Crunch Fitness; Garden Grove (CA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free uniforms

Advancement opportunities

Wellness resources

Training & development

Free membership

Bonus/commission opportunities

Descripción de la vacante

Crunch Fitness in Garden Grove is hiring a Full Time Member Services Representative. You’ll greet members, hype the gym, keep the club looking great, and work with a fun, energetic team that makes every shift feel like a party.

Your role involves booking KickOff appointments, assisting with member services, answering phones, and ensuring a welcoming, high-energy atmosphere for all guests. CPR/AED certified candidates are preferred.

Formación

• Greet members and assist with check-ins.
• Book KickOff appointments to help members reach goals.
• Maintain club cleanliness and aesthetics.
• Answer phones and assist members with needs.
• Open/close POS and complete checklists.
• Be the vibe driver and help others stay motivated.

Responsabilidades

• Greet members like they’re walking into a party.
• Book KickOff appointments to help members reach their goals.
• Keep the club clean, organized, and aesthetically appealing.
• Answer phones and assist members with anything they need.
• Open/close the POS drawer and complete checklists.
• Be the club’s social butterfly and boost team energy.

Conocimientos

Outgoing personality

Energetic

Coachable

Descripción del empleo

Future Opening: Member Services Representative

Full Time • Garden Grove

• Free uniforms
• Opportunity for advancement
• Wellness resources

Welcome to Crunch — where the vibes are high and the judgment is low.

If you want a job that’s fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You’ll greet members, hype people up, keep the club looking, and compete with your team like it’s the Crunch Olympics.

This is not a “sit quietly at a desk” job.

This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.

• Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
• Training + development so you actually grow
• Real career opportunities — we promote from within and are growing quickly
• A fun, loud, high‑energy team that feels like a friend group

Your shifts will be a mix of everything — perfect for anyone who hates being bored:

• Greet members like they’re walking into a party
• Book members for their KickOff appointment, so we can actually help them reach their goals!
• Keep the club clean, organized, and aesthetic
• Answer phones + help members with anything they need
• Open/close the POS drawer + complete checklists
• Be the person who makes someone’s day better just by saying hi with your million dollar smile!

You’re basically the club’s social butterfly.

• Outgoing, energetic, and coachable
• Customer service, sales, or hospitality experience = bonus
• Available for 3 shifts per week (3–6 hours each)
• Must be CPR/AED certified
• Someone who can hype others up and take feedback like a champ

If you’re the friend who always says “let’s go,” you’ll thrive here.

Crunch is a No Judgment zone where everyone — every body, every background — comes to get stronger, feel better, and have fun doing it. We’re known for:

• Colorful personality
• Kickass group training
• Making serious fitness actually fun

We take care of our members AND our team. When you grow, we grow.

SIR Fitness operates Crunch clubs across SoCal, including:

• Olympic lifting platforms
• Group fitness studios
• Personal training + nutrition coaching

Translation: You’ll work in a gym that looks like a fitness influencer’s dream.

• You’ll actually have fun at work
• Meet new people every shift
• Compete with your team (friendly trash talk encouraged)
• Enjoy the gym + recovery zone before/after shifts
• Be part of a growing company with real advancement

Crunch offers free membership and other gym perks at over 300 locations, career advancement opportunities, comprehensive benefits for eligible employees, as well as bonus and commission pay.

• Free Membership
• Employee Discounts and Bonus/Commission Opportunities
• Paid Time Off and Holidays
• Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'