Member Services Pro — Frontline Guest Experience

Sam's Club

Brooklyn (OH)

On-site

USD 23,419 - 34,440

Full time

14 days+

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Benefits offered by this job

Health benefits including medical, vision and dental coverage
Financial benefits include 401(k), stock purchase
Paid time off benefits including PTO and parental leave
Company discounts and education support program

Job summary

A leading retail company seeks associates to enhance member service and maintain a safe shopping experience. Responsibilities include assisting with purchases, training new staff on company processes, and ensuring compliance with safety standards. Successful candidates will have retail experience, notably with cash registers, and will engage actively with members to resolve issues and promote products. Competitive hourly wages ranging from $17.00 to $25.00 are offered, along with comprehensive health and financial benefits, including 401(k) and PTO.

Qualifications

  • Experience in retail, preferably with front end equipment like cash registers.
  • Familiarity with mobile retail applications.

Responsibilities

  • Provide member service and maintain the checkout area.
  • Assists members with purchasing and payment processes.
  • Promote Sam's Club products and resolve member concerns.
  • Train Member Frontline Services associates on company processes.

Skills

Retail experience
Operating front end equipment
Working with mobile retail applications

Job description

A leading retail company seeks associates to enhance member service and maintain a safe shopping experience. Responsibilities include assisting with purchases, training new staff on company processes, and ensuring compliance with safety standards. Successful candidates will have retail experience, notably with cash registers, and will engage actively with members to resolve issues and promote products. Competitive hourly wages ranging from $17.00 to $25.00 are offered, along with comprehensive health and financial benefits, including 401(k) and PTO.
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