Member Services & Lending Advisor

Global Credit Union; Renton (WA); On-site; USD 42,000 - 73,000; Full time

Benefits offered by this job

Short-term and long-term incentives

Comprehensive medical, dental and VisI

401(k) plan with a 5% match

Employee Assistance Program (EAP)

Life and disability coverage

Voluntary cash benefits for accident,

Tuition Reimbursement

Generous leave programs to include PTO

Job summary

Global Credit Union in Renton, WA seeks a Financial Services Representative II to deliver exceptional member service, process transactions, and promote financial products. You will build relationships through consultative conversations, cross-sell opportunities, and proactive guidance in person or by phone.

The role emphasizes accurate transaction handling, knowledge of credit union products, and meeting branch goals through teamwork.

Qualifications

• Passion for helping people and the drive to build relationships that assist members meet financial goals.
• Good communication and human relation skills.
• Ability to effectively ask open-ended questions, problem solve and provide solutions.

Responsibilities

• Actively engage with existing and prospective members to create a positive member experience.
• Ensure all members receive prompt, professional, helpful, and courteous service.
• Deepen member relationships through expert knowledge of credit union products and services.
• Use a consultative approach to develop solutions that educate and improve members' financial well-being.
• Ensure accuracy and completion of all transactions and member service requests.

Skills

Customer service

Communication skills

Problem solving

Team collaboration

Physical strength

Education

High school diploma

Job description

Global Credit Union in Renton, WA seeks a Financial Services Representative II to deliver exceptional member service, process transactions, and promote financial products. You will build relationships through consultative conversations, cross-sell opportunities, and proactive guidance in person or by phone.

The role emphasizes accurate transaction handling, knowledge of credit union products, and meeting branch goals through teamwork.