Member Services Consultant (Bank Teller)

Professional Search Group - OC; Eastvale (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Member Services Consultant to join a credit union team in Fullerton, CA. This role involves assisting members with financial transactions, providing exceptional customer service, and managing teller duties. This temporary position offers a competitive pay range and benefits, making it an excellent opportunity for someone with sales and customer service experience.

Benefits

Medical, dental, and vision benefits

401k with match

Tuition reimbursement

Discounts on products/services

Qualifications

• 1+ years of experience in sales, cash handling, and customer service.
• Knowledge of consumer loan products and experience in a sales-oriented environment.

Responsibilities

• Assist members with applications, account openings, and transactions.
• Identify financial needs and recommend suitable products.
• Achieve product referrals while delivering exceptional member service.

Skills

Sales

Cash handling

Customer service

Communication

Member service advisory

Tools

Computer skills

Job description

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Professional Search Group - OC provided pay range

This range is provided by Professional Search Group - OC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $24.00/hr

Direct message the job poster from Professional Search Group - OC

Division Manager @ Professional Search Group - OC

Professional Search Group OC is seeking a dedicated Member Services Consultant (MSC) to join our client's team at their Branch in Fullerton, CA. In this universal role, the Member Services Consultant will provide exceptional service to both new and existing credit union members by addressing their financial needs and recommending appropriate products and services. The Member Services Consultant position requires the ability to multi-task, manage teller duties, and handle account openings, transactions, and general inquiries.

This is a temporary assignment for roughly 12 weeks covering a medical leave. Position is full time, M-Th 8:45am- 5:15pm , Friday 9:45am- 6:15pm

Professional Search Group OC is proud to partner with a member focused credit union with over 70 successful years in business. They offer a competitive benefit package including medical, dental, vision, 401k with match, tuition reimbursement, discounts on products/ services & more! Ready to be a part of a great organization?! APPLY!

• Serve as the initial point of contact for members, assisting with membership applications, account openings, and financial transactions.
• Identify members’ financial needs and recommend suitable credit union products.
• Assist with teller responsibilities as needed, ensuring accuracy and efficiency in all transactions.
• Achieve a qualified volume of product referrals while delivering superior member service.
• Provide high-quality service to both internal and external members, ensuring a positive and seamless experience.
• 1+ years of experience in sales, cash handling, and customer service.
• Knowledge of consumer loan products and experience in a sales-oriented environment, preferably in the financial industry.
• Strong communication and member service advisory skills.
• Proficient in computer skills, including word processing and spreadsheet software.
• Ability to follow written and verbal instructions effectively.

Apply for this amazing opportunity today!

Division Manager

562-378-0027

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Customer Service

• Industries

  Banking

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