Member Services Attendant for Shore Lodge in Idaho

International Working Holidays Company; Idaho; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic Member Services Team at a prestigious club where you will create unforgettable experiences for members and guests. As a Member Services Attendant, you will play a vital role in ensuring top-tier service at a 5 Star/5 Diamond level. Your responsibilities will include greeting members, assisting with various amenities, maintaining cleanliness, and supporting outdoor activities. This position offers a unique opportunity to work in a beautiful setting while providing exceptional service. If you are passionate about customer service and enjoy a fast-paced environment, this role is perfect for you.

Benefits

Visa sponsorship

Assistance with flights

Flexible visa duration

Opportunity for international experience

Qualifications

• Experience in Forbes/AAA rated service environments.
• Ability to provide superior customer service and communicate effectively.

Responsibilities

• Greet members and assist with orientation of facilities.
• Maintain cleanliness of club areas and assist with outdoor activities.
• Perform valet parking and manage transportation requests.

Skills

Customer Service

Multi-tasking

Communication

Driving

Microsoft Office

Education

High School Diploma

Job description

Department: Whitetail Club
Position: Member Services Attendant
Reports to: Member Services Manager
Salary: USD$16/ hr

Summary:
Our Member Services Team ensures that our members’ and their guests’ needs are fulfilled at a 5 Star/5 Diamond service level. This team conveys a positive and unforgettable service experience while engaging with regard to recreation equipment, fitness center/tennis pavilion, and poolside service, transportation, concierge, and outdoor services.

WHAT YOU GET TO DO:

• Greet and welcome members to the facilities in accordance with our Forbes level of service
• Assist members with the orientation of Whitetail Club and all its facilities and amenities
• Maintain the general cleanliness of the Fish & Swim Club and Clubhouse exterior and interior, Whitetail Club Park, game rooms, workout facility, and indoor tennis pavilion
• Set up, track amenities such as paddleboards, kayaks, paddles, life vests, and other water/sand toys
• Assist members with fishing, mountain biking, Nordic skiing, sledding, or other outdoor activities
• Rake beaches daily and remove trash
• Maintain the pool, hot tub, and locker rooms with towels, organize chairs, umbrellas, and tables
• Maintain Whitetail Club transportation vehicles
• Perform valet parking and fulfill transportation requests for members and guests
• Track marina slip, boat, and equipment rentals
• Support boat return (docking, cleanup, line maintenance)
• Monitor the Club amenities for cleanliness and orderliness
• Adhere to Company policies, procedures, and standards
• Perform other duties and responsibilities as assigned
• Be knowledgeable in Club events and programs

WHAT YOU NEED TO BE SUCCESSFUL:

• Relevant Forbes/AAA, 3/4 star/diamond service experience in a like property
• High School Diploma or equivalent Education
• Ability to multi-task while providing superior customer service
• Ability to convey an exemplary level of service by communicating effectively with and receiving information from members, guests, and coworkers
• Possess a clean driving record and valid driver’s license
• General knowledge of all Microsoft Office Applications
• Previous Guest Service Experience

Applications are open to applicants living in New Zealand or Australia who are eligible to get a US J1 Visa.

• We sponsor your visa once placed
• All employers are screened – as you will be
• Help with flights to and from the USA
• 4 or 12 month visa
• You will need a clean Criminal Record for the visa.
• You will need to be a current tertiary student or have graduated in the last 12 months