Member Service Representative-Part Time

Ccculv; California; Vor Ort; USD 40.000 - 44.000; Vollzeit

Zusammenfassung

Ccculv is seeking a banking professional to support consumer accounts at the Sunset - Las Vegas, NV location. You will handle account opening, maintenance, and daily cash handling while delivering high-quality member service.

Responsibilities include researching inquiries, solving issues, and promoting CCCU products to meet member needs. Cross-training and career development opportunities are available.

Qualifikationen

• 1–3 years of banking experience is preferred or required.
• Proficiency with Microsoft Office.
• Excellent oral and written communication skills.
• Knowledge of regulations pertaining to accounts, services, confidentiality and lending is preferred.

Aufgaben

• Opens consumer new accounts and performs account maintenance.
• Balances cash drawer daily to assure accuracy in transactions.
• Produces quality work efficiently and free from errors.
• Researches, troubleshoots and resolves member inquiries.
• Provides member service in accordance to CCCU standards.
• Proactively offers products and services to meet member needs and drives referrals to business partners.

Kenntnisse

Microsoft Office

Cash handling

Relationship management

Regulations knowledge

Oral and written communication

Banking experience

Member service and sales ability

Professional and service attitude

Online/Mobile banking services

Jobbeschreibung

Job Details

Job Location: Sunset - Las Vegas , NV 89148

Salary Range: $19.18 - $21.32 Hourly

Duties and Responsibilities

• Opens consumer new accounts and performs account maintenance.
• Balances cash drawer daily to assure accuracy in transactions.
• Produces quality work efficiently and free from errors.
• Research, troubleshoot and resolve member inquiries.
• Applies advanced knowledge and logic to all activities and member interactions and creates solutions that are in the best interests of members.
• Provides member service in accordance to CCCU standards.
• Works to establish and deepen relationships with members so CCCU is the members first choice when a financial decision is made.
• Proactively offers products and services as solutions to member needs that result in sales and referrals to business partners throughout the credit union.
• Ability to attain goals as set by management on a consistent and continual basis.
• Cross Trains in other branch/department functions as determined by Branch Manager, as well as demonstrating the ability and willingness to cross train other employees in the operational, sales and service aspects of their position.
• Demonstrates the organization's service commitment in all member interactions. Ensures a positive and professional team environment.
• Performs duties as assigned by management and may be assigned to work at any branch.
• The credit union promotes continual education and career development. As such self-development initiatives are expected, including attending branch and organizational meetings, educational sessions, seminars or courses as requested.

Hours:

Mon-10:30a-3:00p

Tues-10:30a-3:00p

Wed-11:00a-5:15p

Thurs-10:30a-3:00p

Fri-11:00a-5:30p

Qualifications

• Proficiency with Microsoft Office. (1 to 3 years)

• One or more years of cash handling experience. (1 to 3 years)

• Ability to manage relationships at all levels throughout the organization. (1 to 3 years)

• Knowledge of regulations pertaining to accounts, services, confidentiality, disclosure requirements and lending is preferred. (1 to 3 years)

• Excellent oral and written communication skills. (1 to 3 years)

• Experience in a banking environment is preferred. (1 to 3 years)

• Demonstrated member service and sales ability. (1 to 3 years)

• Professional and service attitude. (1 to 3 years)

• Utilization of online/mobile banking related services. (1 to 3 years)