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Join a next-generation financial services company that is transforming the way people manage personal finance. As a Member Service Representative, you will play a vital role in shaping a brighter financial future for our members. This position offers competitive pay and benefits, along with the opportunity to work in a dynamic environment that values innovation and personal growth. If you're passionate about making a difference and helping others achieve their financial goals, this role is perfect for you. Embrace the chance to invest in yourself and your career while being part of a forward-thinking team.
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Job Description
Compensation and Benefits
The base pay range for this role is $17.55 - $19.50 per hour. The final offer will depend on experience, skills, and location.
To view our comprehensive benefits, visit our Benefits at SoFi page!
This role is eligible for a bonus and competitive benefits. More details are available on our benefits page.
SoFi provides equal employment opportunities (EEO) without regard to race, color, religion, sex, gender identity, national origin, age, disability, marital status, sexual orientation, genetic information, military status, or any other protected characteristic.
We hire the best qualified candidates regardless of protected characteristics.
We consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.
We are committed to diversity and offer reasonable accommodations for candidates with disabilities. Please contact your recruiter or email accommodations@sofi.com if needed.
Note: Remote work from Hawaii or Alaska is not available due to insurance coverage issues.
If you are a current employee, please apply through our Internal Job Board in Greenhouse.
Member Service Representative, Originations Review Specialist
Operations
Terms and conditions apply. SoFi reserves the right to modify or discontinue products and benefits at any time. Loan approval depends on creditworthiness and other factors. Rates and terms are subject to change without notice and vary by state. SoFi refinance loans are private loans with different repayment options than federal loans. Licensed by the Department of Financial Protection and Innovation, California. For more info, visit www.nmlsconsumeraccess.org.
To check your rates, SoFi conducts a soft credit pull that does not affect your credit score. A full credit report may be requested if you proceed with an application, which is a hard pull and may impact your credit.