Member Service Representative

Houston Federal Credit Union; Houston (TX); Híbrido; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Houston Federal Credit Union is seeking a friendly Member Service Representative/Teller at the Champions Branch in Houston, TX. The role handles deposits, withdrawals, loan payments and related transactions, supporting the Teller Supervisor in daily branch operations.

Requires 1–2 years of experience, a high school diploma or GED, and strong numeracy, computer literacy, and communication skills. Shown CORE Values of integrity, respect, and customer service.

Qualificações

• One year to two years of similar or related experience.
• A high school diploma or GED required.
• Courtesy, tact, and diplomacy are essential elements to this job.
• Must be computer literate with excellent communication skills.
• Must be accurate with numbers and names.

Responsabilidades

• Receives and processes member financial transactions, including deposits, withdrawals and loan payments. Act as vault teller as needed.
• Sells money orders, gift cards, and processes cash advances for members and guest members.
• Maintain and balance a cash drawer daily.
• Helps schedule and monitor daily teller activity.
• Help train new employees and monitor performance.
• Ensure department is providing friendly, professional, personal service to all members.

Conhecimentos

Experience 1-2 years

Excellent communication skills

Computer literacy

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Member Service Representative# Member Service RepresentativeHouston, TX 77069## Description**Member Service Representative / Teller**Location: Champions Branch, Houston, TX 77069Employment Type: Full TimeWork Hours: Branch Hours: Monday – Friday: 8:30am – 6:15pm; Saturday: Rotational 8:30am – 2:15pm.**Description:** HFCU is looking for an outgoing personality to assist members and guest members with their financial transactions. This individual will assist the Teller Supervisor in day-to-day operations. **Responsibilities**:* Receives and processes member financial transactions, including deposits, withdrawals and loan payments. Act as vault teller as needed.* Sells money orders, gift cards, and processes cash advances for members and guest members.* Maintain and balance a cash drawer daily.* Helps schedule and monitor daily teller activity.* Help train new employees and monitor performance. Ensure department is providing friendly, professional, personal service to all members.**Expectations:*** Ensure drawer is balanced daily.* Assist members and guests in all functions in accordance with established procedures.* Strive for posting accuracy, and to provide administrative support as assigned.* Help maintain cohesive staff sufficiently to meet daily department needs.* Provide informed and professional assistance to all members and associates.**Knowledge & Skills:*** One year to two years of similar or related experience.* A high school diploma or GED required.* Courtesy, tact, and diplomacy are essential elements to this job. Work involves personal contact with others inside and outside the organization, generally regarding routine matters for the purpose of giving or obtaining information which may require some discussion.* Must be computer literate with excellent communication skills.* Must be accurate with numbers and names.**Must have qualities that are consistent with our CORE Values**:* + Integrity, Honesty, & Respect + Passion, Commitment & Enthusiasm + Seek Excellence in All We Do + Work Hard and Have Fun + Friendly Service and Superior Value