Member Service Rep- PT- Weekday Afternoon

TG3 Enterprises, Inc.; Kendall Township (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Member Service Representative for the afternoon shift to ensure a clean and welcoming environment for all members. In this role, you will be responsible for maintaining the cleanliness of the facility, providing outstanding customer service, and ensuring a positive experience for everyone. Join a passionate team committed to promoting health and wellness while enjoying a range of benefits including medical insurance, paid time off, and a free membership. If you are reliable, hardworking, and eager to contribute to a healthier community, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings Plans

Flexible Spending Accounts

Life Insurance

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• Preferred custodial experience and strong work ethic.

Responsibilities

• Maintain cleanliness of facility, including restrooms and fitness equipment.
• Provide exceptional customer service to members and guests.

Skills

Custodial experience

Punctuality

Reliability

Problem-solving

Diplomacy

Communication

Education

High School diploma/GED equivalent

Job description

Position: Member Service Rep - Afternoon Shift
Monday-Wednesday 1pm-6pm

We are searching for a motivated Member Service Rep to join our team! As a member of our staff, you will be responsible for the overall cleanliness of all areas of the facility and maintain a positive member experience. You will also provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include:

Club Cleanliness and Maintenance:

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor in accordance with Planet Fitness standards and guidelines.
• Stock locker rooms with proper supplies/paper products.
• Properly dispose of trash.
• Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
• Follow the “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
• Other cleaning duties as assigned by management.

Qualifications and Requirements:

• Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
• Custodial experience is preferred.
• Punctuality and reliability are a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands and Working Environment:

• Work is performed in an indoor and outdoor field environment.
• Travel from site to site.
• Exposure to noise, dust, grease, gasses, cleaning chemicals, mechanical and electrical hazards, and all types of weather and temperature conditions.
• Requires sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight (over 80lbs).
• Verbally communicate to exchange information.
• Must maintain physical ability to administer CPR in the event of a medical emergency.
• See and hear in the normal visual/audio range with or without correction.

Why you should join Planet Fitness?

• Contribute to changing people’s lives every day by helping us create a healthier Planet!
• Work alongside an amazing group of talented, dynamic professionals!

Want more reasons?

• Medical, Dental, Vision Insurance
• PTO – Paid Time Off
• Free Black Card Membership
• 401(K) and Roth Retirement Savings Plans
• Healthcare and Dependent Care Flexible Spending Accounts
• STD, LTD, Term Life Insurance, and other benefits

Note: We participate in E-Verify for all Utah locations.