Member Service Rep-Floater

Planet Fitness - Fitton Clubs; Peru (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to changing lives by promoting health and fitness! As a vital member of the team, you will ensure the cleanliness and maintenance of the facility, providing an exceptional experience for all members and guests. This role requires a strong work ethic, punctuality, and the ability to handle various cleaning tasks while maintaining a positive attitude. Work alongside a dynamic group of professionals in a supportive environment that values your contributions. Enjoy perks like medical benefits, paid time off, and a free gym membership while you help create a healthier community.

Benefits

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings Plans

Healthcare Flexible Spending Accounts

Dependent Care Flexible Spending Accounts

STD, LTD, Term Life Insurance

Qualifications

• Must be 18 years or older and have a high school diploma or GED.
• Custodial experience is preferred with strong punctuality and reliability.

Responsibilities

• Maintain cleanliness of all areas including restrooms and gym equipment.
• Provide exceptional customer service to members and guests.
• Report broken amenities and follow lost and found policies.

Skills

Custodial experience

Punctuality

Reliability

Problem-solving

Diplomacy

Education

High School diploma/GED equivalent

Job description

Position: Floater

Part-time
Shifts Vary

We are searching for a motivated Member Service Rep to join our team! As a member of our staff, you will be responsible for the overall cleanliness of all areas of the facility and maintain a positive member experience. You will also provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include:

Club Cleanliness and Maintenance:

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor in accordance with Planet Fitness standards and guidelines.
• Stock locker rooms with proper supplies/paper products.
• Properly dispose of trash.
• Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
• Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
• Other cleaning duties as assigned by management.

Qualifications and Requirements:

• Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
• Custodial experience is preferred.
• Punctuality and reliability are a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands and Working Environment:

• Work is performed in an indoor and outdoor field environment.
• Travel from site to site.
• Exposure to noise, dust, grease, gasses, cleaning chemicals, mechanical and electrical hazards, and all types of weather and temperature conditions.
• Requires sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight (over 80 lbs).
• Verbally communicate to exchange information.
• Must maintain physical ability to administer CPR in the event of a medical emergency.
• See and hear in the normal visual/audio range with or without correction.

Why you should join Planet Fitness?

• Contribute to changing people’s lives every day by helping us create a healthier Planet!
• Work alongside an amazing group of talented, dynamic professionals!

Want more reasons?

• Medical, Dental, Vision Insurance
• PTO – Paid Time Off
• Free Black Card Membership
• 401(K) and Roth Retirement Savings Plans
• Healthcare and Dependent Care Flexible Spending Accounts
• STD, LTD, Term Life Insurance, and other benefits

Note: We participate in E-Verify for all Utah locations.