Member Service & Front-End Associate

Elijahhouseliving; Frederick (MD); On-site; Confidential; Full time

Benefits offered by this job

Paid time off

Health benefits (medical/dental/vision

Health care reimbursement account

Dependent care assistance plan

Short-term disability

Long-term disability

AD&D insurance

Life insurance

401(k)

Stock purchase plan

Hers

Job summary

Elijahhouseliving is seeking a warehouse associate to actively greet members and provide high-level service as part of the front-end team. The role includes assisting with load-in, packing orders, and helping customers with self-checkout support when needed.

Responsibilities include maintaining a clean front-end area, setting up and closing duties, stocking, and moving pallets between receiving and sales floors. Availability across the business week is required.

Responsibilities

• Greets members, helps members load order onto conveyor belt, determines member packing preferences, answers questions, relates information on special promotions, thanks members, assists cashier by counting items left in cart, checking under items and positioning them for scanning.
• Packs member orders into boxes and loads to a separate cart or flatbed. Checks packaging for tampering. Follows safety and security procedures. Assists members loading orders into the car when appropriate.
• May assist members with self checkouts with regards to scanning heavy merchandise, entering in items numbers.
• May assist members with self checkouts through monitoring the registers for errors and keeping the belt area clean of product and debris.
• Maintains cleanliness of register area and general front-end area. Cleans spills and trip hazards immediately.
• Performs set up and closing duties for the department, such as returning products, collecting paperwork, stocking registers, and cleaning area.
• Transfers pallets of merchandise from the receiving area to the steel shelves and bulk wall for storage, or directly to the sales floor.
• Assists with stocking. Clears sales floor debris. Observes and ensures correct product signage; creates computer-generated signs. Labels unmarked product with item number.
• Ensures proper cleanup and disposal of hazardous materials
• Assists with department duties as necessary.
• Assists in other departments of the warehouse as necessary.
• Ability to operate vehicles, equipment or machinery.

Job description

Elijahhouseliving is seeking a warehouse associate to actively greet members and provide high-level service as part of the front-end team. The role includes assisting with load-in, packing orders, and helping customers with self-checkout support when needed.

Responsibilities include maintaining a clean front-end area, setting up and closing duties, stocking, and moving pallets between receiving and sales floors. Availability across the business week is required.