Member Service Associate — Growth Path

First-Heritage-Federal-Credit-Union-1; Village of Addison (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(K) contributions

Health plan

Dental plan

Vision plan

Educational assistance program

Job summary

First Heritage Federal Credit Union in Addison, NY seeks a Member Service Specialist I to process financial transactions and assist customers across lobby, drive-thru, or by phone. The role emphasizes accurate cash handling, friendly service, and adherence to banking policies.

The starting pay is $18.25–$18.75 per hour, with potential advancement to Member Service Specialist II after six months of strong performance and training completion.

Qualifications

• Cash handling and customer service experience is preferred.
• High school diploma or GED is required.

Responsibilities

• Process financial transactions for checking, savings and loans across lobby, drive-thru, or by telephone.
• Provide friendly, professional, confidential assistance to customers and colleagues.
• Ensure compliance with policies, laws, and regulations.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Job description

First Heritage Federal Credit Union in Addison, NY seeks a Member Service Specialist I to process financial transactions and assist customers across lobby, drive-thru, or by phone. The role emphasizes accurate cash handling, friendly service, and adherence to banking policies.

The starting pay is $18.25–$18.75 per hour, with potential advancement to Member Service Specialist II after six months of strong performance and training completion.