Member Service Associate

ProFed Credit Union; Kendallville, Northern (IN, KY); Ibrido; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

ProFed Credit Union is seeking a teller to process member transactions and provide courteous service while promoting credit union products and maintaining accurate cash controls. The role requires clear communication and the ability to learn transaction processing systems.

Participants will handle cash, complete documentation, and support branch operations. The position emphasizes professional appearance and reliability in a team setting at our Kendallville location.

Competenze

• Must balance cash drawer consistently and maintain accountability.
• Ability to complete transaction documentation and perform basic math calculations.
• Basic computer knowledge and ability to learn credit union transaction processing systems.

Mansioni

• Execute member transactions accurately and efficiently.
• Promote credit union products and services to members.
• Maintain proper control of cash, correspondence transactions, and documents.
• Keep work area neat and organized.
• Attend required staff meetings and training sessions.
• Perform additional duties as assigned.

Conoscenze

Cash handling

Balancing cash drawer

Math computation

Professional image

Strumenti

Banking software

Descrizione del lavoro

POSITION SUMMARY

Primarily responsible for processing member transactions and providing a variety of member services in an accurate, efficient, and courteous manner. Additionally responsible for promoting credit union products and services and maintaining proper control of assigned cash, correspondence transactions, and credit union documents.

QUALIFICATIONS

Requires a well-organized individual who can portray a professional image regarding performance, appearance and attitude toward members, co-workers and management staff. Must be able to balance consistently and keep proper control over cash drawer at all times. Ability to complete transaction documentation and perform mathematical computation is required. Must have basic computer knowledge and the ability to learn credit union transaction processing systems.

PHYSICAL REQUIREMENTS

Clear and effective communication abilities required. Must be able to view a terminal screen and operate a computer keyboard. This individual must be able to count accurately and quickly. Must be able to sit and/or stand for prolonged periods. Position may require light lifting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute member transactions and provide general information in an accurate, efficient, and courteous manner
• Actively promote credit union products and services
• Maintain proper control of assigned cash, corresponding transactions, and credit union documents
• Maintain neat and organized work area
• Attend all required staff meetings and training sessions
• Additional duties as assigned

ProFed is an EEO employer – M/F/Vets/Disabled