Member Sales Support - Assistant Branch Manager 1 Float - Onsite

Nuvision Federal Credit Union; Huntington Beach (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Branch Manager I to enhance branch operations and drive sales goals. In this pivotal role, you will oversee the teller line, manage staff, and ensure compliance with policies while providing exceptional member service. Your expertise in branch operations and financial products will contribute to a high-performing team dedicated to member satisfaction. This is a fantastic opportunity to grow your career in a supportive environment that values training and development.

Benefits

Medical Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Training

Tuition Reimbursement

Qualifications

• 3+ years of branch operations experience with staff oversight.
• Knowledge of financial products and regulations.

Responsibilities

• Manage teller workflow and ensure effective service delivery.
• Assist in setting performance goals and staff supervision.
• Open and close the branch in the absence of the Branch Manager.

Skills

Branch Operations Experience

Staff Supervision

Sales Goals Achievement

Financial Products Knowledge

Communication Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Office Machines

Job description

Member Sales Support - Assistant Branch Manager 1 Float - Onsite

California, USA

Job Description

Posted Friday, April 11, 2025 at 12:08 AM | Expired Sunday, May 11, 2025 at 12:59 AM

The Assistant Branch Manager I (ABM I) supports branch operations, primarily overseeing the teller line, and acts as a backup for the Branch Manager. This role involves assisting in achieving sales goals through cross-selling and referrals, managing staff, and ensuring compliance with policies. The ABM I also performs operational duties, staff supervision, and member service functions to support branch efficiency and member satisfaction.

Responsibilities:

• Manage workflow in the teller area, ensuring effective service delivery.
• Assist in setting and monitoring performance goals for branch staff.
• Act as a backup for teller transactions and branch operations as needed.
• Open and close the branch in the absence of the Branch Manager.
• Provide feedback on staffing, recruitment, and performance evaluations.
• Maintain branch appearance and security, ensuring compliance with policies.
• Handle overrides, check holds, and large transactions within authorized limits.
• Participate in staff training, member issue resolution, and special projects.
• Ensure confidentiality and professionalism in all member and staff interactions.

Minimum Qualifications:

• At least 3 years of branch operations experience, including 1 year in lead teller roles, with staff oversight.
• Knowledge of financial products, services, and regulations.
• Proficiency in office machines, Microsoft Office, and communication skills.
• NMLS Registration.

Preferred Qualifications:

• Senior Teller/Supervisor experience in a Credit Union or financial industry.

Education:

• High School Diploma or equivalent.

Additional Benefits:

• Medical, Vision, Life Insurance, FSA, 401(k), Paid Time Off, Training, Tuition Reimbursement.