Member Relationship Specialist

Fort Knox Federal Credit Union; Elizabethtown, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, dental, vision

Paid time off

Paid holidays

Life insurance

Disability insurance

401(k) with match

Tuition reimbursement

HSA/FSA

Job summary

Abound Credit Union is looking for a friendly, enthusiastic team member to serve as the primary contact for currency and account related services. You will promote products based on member needs, handle deposits/payments, and process cash transactions with accuracy.

The role requires a high school diploma or equivalent, a professional demeanor, and strong computer/data entry skills. Banking knowledge and cash handling experience are a plus, with comprehensive benefits offered.

Qualifications

• High school diploma or equivalent is required.
• Desire to present money-saving opportunities to members.
• Cash handling and balancing experience is a plus.
• Maintain a professional and friendly demeanor.
• Maintain a professional appearance.
• Ability to operate a computer and basic office equipment.
• Cash handling experience is preferred.
• Includes benefits such as Pension, Health/Dental/ Vision insurance, Paid Time Off, Holidays, Life Insurance, Disability, 401(k) with matching, Tuition Reimbursement, HSA/FSA.

Responsibilities

• Promote Credit Union products and services based on member needs.
• Receive deposits and payments for all types of accounts and input data ensuring completeness and accuracy.
• Cash checks and accepts withdrawal requests in accordance with policies.
• Follow all security policies and procedures.

Skills

Customer service

Cash handling

Data entry

Professional demeanor

Computer skills

Education

High school diploma or equivalent

Tools

Computer

Fax machine

Calculator

copier

Job description

Are you ready to join a team that is committed to hardworking Kentuckians?

If so, Abound Credit Union might be the place for you!

We are driven by our selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members.

Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out.

Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to serve as the primary contact for our members on currency and account related services.

What You’ll Do:

• Promote Credit Union products and services based on member needs.
• Receive deposits and payments for all types of accounts and input data ensuring completeness and accuracy with transactions and assigned cash drawer.
• Cashes checks and accepts withdrawal requests in accordance with established policies.
• Follows all security policies and procedures.

**Full job description will be provided if you are selected for an interview.

What We Need:

• Minimum of a high school diploma or equivalent.
• A desire to present life changing, money saving opportunities to our members / potential members.
• Self-motivated and enthusiastic with a willingness to support others on your team.
• Maintain a professional and friendly demeanor.
• Maintain a professional appearance.
• Ability to proficiently operate a computer, fax machine, calculator, and copier.
• Cash handling and balancing experience a plus!
• Pension
• Health, Dental, Vision and Other Insurance Coverage
• Paid Personal Time Off
• Paid Holidays
• Life Insurance
• Short and Long-Term Disability
• 401(k) with matching funds
• Tuition Reimbursement
• HSA, FSA, and Dependent Care Spending Accounts