Member Recruitment Coordinator- Remote in Oregon

National Marrow Donor Program; Minneapolis (MN); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization dedicated to saving lives as a Member Recruitment Coordinator. This remote role focuses on educating and inspiring diverse communities to support the mission of the National Marrow Donor Program. You'll engage with colleges, community organizations, and service sectors to increase registry participation. With a strong emphasis on relationship building, event planning, and public speaking, you will play a crucial role in enhancing community awareness and involvement. If you're passionate about making a difference and have a knack for outreach and engagement, this position offers a fulfilling opportunity to contribute to a vital cause while working from the comfort of your home.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Retirement Plans

Well-being Benefits

Legal Benefits

Pet Benefits

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 2 years in sales, community development, or event planning is essential.

Responsibilities

• Build and maintain relationships to drive registry recruitment.
• Plan and execute community engagement events effectively.
• Collaborate with internal and external partners for mission success.

Skills

Sales and Marketing

Event Planning

Community Engagement

Public Speaking

Digital Marketing

Microsoft Office

Networking

Time Management

Bilingual Skills

Education

Bachelor’s degree in related field

Experience as a marrow or PBSC donor

Tools

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

This job posting isn't available in all website languages

Member Recruitment Coordinator- Remote in Oregon

Please apply online using a laptop or desktop computer.

POSITION SUMMARY:

The Recruitment Coordinator (RC) is a public-facing member of NMDP. This position educates, engages, and inspires the public for their support and participation in the mission through presentations, awareness events, celebrations, and registry recruitment event execution. This is a remote position (US). #LI-Remote

Primary responsibilities include building and sustaining relationships and driving committed individuals to join the NMDP registry. Key target audiences for RC’s are:

• Colleges, universities and technical or vocational schools
• Community-based organizations and coalitions
• Corporations
• Service sectors (such as police and fire academies and units)

With the specific focus to increase the diversity of the national registry through engagement and education of ethnically diverse communities.

This position delivers excellent customer service through the planning and coordination of registry awareness, education, and commitment activities to align with the sponsor’s vision and meet organizational goals and targets. Collaboration with internal partners, such as marketing, volunteer services and the NMDP Foundation, as well as external partners, such as the network, is essential for maximizing the reach of the mission. Maintaining ongoing knowledge of HLA and blood stem cell transplantation is also important in this position in order to educate and influence target audiences.

This role will work collaboratively with a regional team to accomplish monthly, quarterly, and annual registry enrollment goals.

• Establishes, builds, and maintains relationships within ethnically diverse communities, such as community leaders, community-based organizations, media, businesses, and local points of contact, with which to plan and coordinate community engagement and recruitment efforts. Serves as liaison between the NMDP and the community. Responds to leads and referrals in a timely manner with the assistance of internal partners.
• Effectively communicates through public speaking and written communication to expand the NMDP mission within the local community for the purpose of increased participation in new, diverse registry members, volunteerism, and philanthropic giving.
• Proactively seeks to identify and recommend innovative community engagement and registry recruitment practices and provide timely feedback to account managers and marketing leaders.
• Collaborates with account managers and marketing to create an engagement and recruitment strategy plan for each fiscal year to ensure achievement of diverse goals and targets. Collaborates with internal and external network partners as opportunities are presented. Applies market knowledge and evaluation of the community, government, and other demographics to identify potential areas for expansion. Ensures only NMDP approved materials are used.
• Plans, organizes, and delivers mission-focused events (live and digital) in a manner that ensures excellent registry member experience as well as exceptional customer service to the community partner and sponsor. Activates volunteers and sponsors to achieve event targets, including promotions and sponsor network engagement. Always presents oneself in a professional manner. Communicates results and impact, if applicable, to partners and sponsors.
• Effectively educates prospective volunteer donors regarding NMDP’S mission, including but not limited to the donation process and registry member expectations to ensure new registry members are well-informed and committed to proceed should they be asked to donate. Responds to questions, issues, and concerns of potential volunteer donors at time of engagement. Successfully implements training and procedures for community engagement, education, and donor recruitment.
• Creates an annual activity plan including specific rotations at each target college campus. Meets defined goals and targets focusing on committed, diverse recruitment platforms. Keeps leader informed of progress toward plan goals and targets.

Internal and External Partnership Leadership:

• Collaborates with account managers and network community engagement partners to ensure the strategic goals and initiatives of NMDP are met.
• Partners with network Transplant Centers to identify patients and families interested in supporting NMDP through community awareness efforts.
• Provides support to patient families to evaluate needs and refers to appropriate NMDP support services. Collaborate with internal partnership team to support leads.
• Identifies and shares impactful patient, donor, and related stories with marketing; collaborates to pitch stories to the media.
• Participates in media events and represents NMDP in media interviews. Communicates all media opportunities to marketing liaisons.
• Engages in team building and collaborates with other functions in the organization to support the donor recruitment, donor availability, and donor experience objectives and programs.
• Promotes and encourages financial support of the NMDP Foundation.
• Speaks to community groups to inform the audience of NMDP activities and recruits potential volunteers.
• Collaborates with account managers to recruit and retain volunteers, including episodic and long-term volunteers. Interviews, screens, trains, and recommends volunteer placement in appropriate programs and activities, as needed. Ensures volunteers are properly trained for the task.
• Effectively supervises volunteers throughout the entire engagement process.
• Complies with requirements to track volunteer data and hours.
• Supports and participates in volunteer recognition and appreciation activities.

REQUIRED QUALIFICATIONS:

Knowledge of:

• Sales and Marketing
• Developing in-market strategies and generating leads
• Planning and executing events

Ability to:

• Navigate college and university systems, such as athletics, diverse affinity groups, student government, Greeks, etc.
• Network and develop community partnerships among ethnically diverse communities.
• Effectively use social media
• Proactively leverage digital marketing, in partnership with the donor marketing team, to drive recruitment.
• Demonstrate interaction with and influence others.
• Demonstrate excellent oral and written communication skills.
• Demonstrate public speaking and presentation skills.
• Use effective organizational and time management skills to handle multiple projects.
• Be self-motivated and goal driven.
• Proficiently use Microsoft Office software (Outlook, Word, Excel, PowerPoint), Salesforce, and the Internet.
• Bi-lingual language skills may be necessary depending on location of position.
• Must have a desire to learn and be willing to travel within region as needed (25%- 50%), work evening/weekends. Occasional national travel, 3-4 trips per year.

Education and/or Experience:

• Bachelor’s degree in related field or equivalent combination of formal education and experience. On evaluation, equivalent experience and/or education related to the minimum experience requirement may be substituted for the degree.
• Experience as a marrow or PBSC donor or a direct connection to the mission is a plus.
• Two years of experience in sales, business or community development, client account management, event planning and implementation where defined goals or targets are required.

Other Requirements:

• Must have a valid driver’s license and reliable transportation.

DEI COMMITMENT:

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

BENEFITS:

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

• Number of Openings: 1
• Pay Basis: Yearly
• Schedule: Full-time
• Driver Policy: Yes
• Job Family: Customer Experience