Member Partnerships & Programs Manager

JOPLIN AREA CHAMBER OF COMMERCE; West Joplin (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

Holiday pay

401(k) plan

Vacation pay

Sick pay

Life insurance

Job summary

Joplin Area Chamber of Commerce is seeking a Program and Development Manager to cultivate strong member relationships, manage investments, and coordinate programs that grow member value. The role requires collaboration, organization, and a passion for connecting members to opportunities for long‑term success.

The position emphasizes sponsorship development, event planning, and data-driven reporting, with responsibilities spanning member services, partnerships, and team coordination.

Qualifications

• Three (3) plus years of B2B sales and/or membership experience (or comparable experience) with demonstrated revenue generating abilities.
• Bachelor’s degree preferred but not required.
• Resident within the greater Joplin area.

Responsibilities

• Serve as a contact for Chamber members, providing ongoing support and guidance to maximize membership value.
• Conduct daily outreach to current and potential members to encourage participation and engagement.
• Maintain accurate, up-to-date records of member interactions, sponsorships, and activities.
• Identify and respond to members needs to increase satisfaction.
• Serve as a liaison for leads groups and promote participation in networking opportunities.
• Cultivate and manage corporate partnerships, sponsorships, membership investment opportunities, capital campaigns, and strategic initiatives that support the Chamber's mission and financial sustainability.
• Identify sponsorship opportunities aligned with Chamber programs and events.
• Develop investment proposals aligned with member goals and Chamber initiatives.
• Secure sponsor commitments and track deliverables to ensure a positive return on investment.
• Monitor sponsorship payments and follow up on outstanding invoices.
• Log activities from closed investment sales and ensure accurate records for reporting.
• Evaluate and update annual sponsorship packages based on member feedback and performance.
• Collaborate with the team to develop and finalize the annual Partner Playbook.
• Lead the planning and delivery of several key Chamber programs.
• Serve as the Young Professional Network coordinator.
• Partner with the team to promote events and investments.
• Assist in the creation of member-focused resources such as the Partner Playbook and investment toolkits.
• Manage email communication, calls, meetings, and administrative tasks to maintain efficiency.
• Prepare and share progress reports related to membership, sponsorships, and event planning.
• Attend and contribute to team meetings, offering updates and insights on member success initiatives.
• Perform additional duties as assigned to support Chamber goals and initiatives.
• Work with leadership to track KPIs.

Skills

B2B sales

Membership experience

Public speaking

Communication skills

CRM software

MS Word

MS Excel

Organization

Multitasking

Written communication

Confidential information handling

Education

Residence in the greater Joplin area

Bachelor’s degree preferred

Tools

CRM software

MS Word

MS Excel

Job description

Joplin Area Chamber of Commerce is seeking a Program and Development Manager to cultivate strong member relationships, manage investments, and coordinate programs that grow member value. The role requires collaboration, organization, and a passion for connecting members to opportunities for long‑term success.

The position emphasizes sponsorship development, event planning, and data-driven reporting, with responsibilities spanning member services, partnerships, and team coordination.