Member Frontline Cashier

Walmart, Inc.; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading retail company as a Member Frontline Cashier Associate, where you'll be at the forefront of member interactions. This role focuses on delivering exceptional customer service in a fast-paced environment, assisting members with transactions, and ensuring a clean, welcoming atmosphere. Enjoy competitive pay, bonuses, and a comprehensive benefits package designed to improve your well-being.

Benefits

Medical, vision, and dental insurance

401(k) and stock purchase options

Paid time off including parental leave

Employee discounts and military leave

Education assistance program

Qualifications

• Experience in customer service and retail preferred.
• Familiarity with operating front-end equipment.
• Ability to work with mobile retail applications.

Responsibilities

• Provide exceptional member service and support.
• Maintain cleanliness and organization in the sales area.
• Conduct safety sweeps and comply with company policies.

Skills

Customer Service

Multitasking

Problem Solving

Job description

Position Summary

Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area—you get the idea! It's hard work, but our cashiers find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members.

You will sweep us off our feet if:

• You thrive in fast-paced environments
• You're a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:

• Maintaining a positive attitude by smiling, greeting, and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

The member frontline cashier is a great way to start a fulfilling career at Sam's Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you'll do...

• Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; handling and disposing of hazardous materials; following company steel standard guidelines; and correcting unsafe situations.
• Provide member service by acknowledging members and identifying their needs; assisting with purchasing decisions; locating merchandise; resolving issues; promoting products and services; supporting member self-service technology; processing purchases; assisting with transactions at registers or self-checkout; zoning the area; and organizing merchandise.
• Comply with company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these in business practices.
• Complete work assignments by collaborating with team members, setting priorities, communicating progress, identifying improvements, and adapting to change and feedback.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet:

• Health: medical, vision, dental
• Financial: 401(k), stock purchase, life insurance
• Paid time off: PTO, parental leave, family care, bereavement, jury duty, voting
• Other benefits: disability, discounts, military leave, adoption support

Live Better U is a company-paid education benefit program covering various levels of education and training. Eligibility and details are available on One.Walmart.

The hourly wage range for this position is $16.00 to $23.00

• The actual rate will meet or exceed the minimum wage applicable to the location.

Additional premiums may be paid based on schedule, facility, season, or work performed, ranging from $0.35 to $3.00 per hour.

Minimum Qualifications

Details on required qualifications are provided as applicable.

Preferred Qualifications

Customer Service, retail experience including operating front-end equipment, working with mobile retail applications.

Primary Location

7151 Walton St, Rockford, IL 61108-2600, United States of America