Member Frontline Cashier

Sam's Club; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Sam's Club à Houston recherche un Associé de Club pour fournir un service client exceptionnel et maintenir un environnement propre. Les responsabilités incluent l'assistance aux membres, le traitement des transactions, et le respect des normes de sécurité. Ce rôle nécessite une attitude positive et une capacité à travailler dans un environnement dynamique.

Qualifications

• Excellente attitude et sourire.
• Capacité à jongler plusieurs tâches.
• Responsabilité de maintenir un environnement propre.

Responsibilities

• Assurer un service client exceptionnel et répondre aux besoins des membres.
• Maintenir la sécurité de l'établissement et suivre les politiques de l'entreprise.
• Collaborer avec les membres de l'équipe pour accomplir les tâches.

Skills

Service à la clientèle

Capacité à travailler sous pression

Gestion du temps

Job description

Responsibilities

• The pace can be really fast, especially in the evenings, on weekends, and during a holiday season.
• Juggling several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area.
• Maintaining a positive attitude by smiling, greeting, and thanking members.
• Providing exceptional customer service to members across the club, answering questions, and assisting with their needs.
• Maintaining a clean, neat, and member-ready area.
• Ensuring safety of the facility according to company policies by conducting safety sweeps, following forklift spotting procedures, handling hazardous materials safely, and reporting unsafe situations.
• Assisting members with purchasing decisions, locating merchandise, resolving issues, promoting products and services, guiding with self-service technology, processing transactions, and organizing merchandise.
• Adhering to company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these standards in daily operations.
• Completing work assignments by collaborating with team members, managing priorities, communicating progress, and seeking continuous improvement.