Member Experience Teller & Relationship Pro

Centra Credit Union; Shadeland (IN); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Benefits package

Interpreting differential

Job summary

Centra Credit Union seeks a Relationship Representative I at Shadeland Ave in Indianapolis, IN. The role engages members, completes transactions accurately, and educates on financial solutions tailored to member goals.

Responsibilities include outreach, new deposit openings, and retail operations while contributing to branch safety and compliance. A Learning Path supports progression from level I to II/III and other career paths inside Retail Operations.

Qualifications

• High School Diploma or GED required.
• 1–3 years of related experience preferred.
• Centra certification via Learning Path offered during development.

Responsibilities

• Welcomes and engages members during account transactions with high accuracy.
• Educates and advises on Centra Credit Union products and services based on member needs.
• Maintains member accounts, performs outbound calls, and participates in outreach activities.
• Learns through the Learning Path to progress from Relationship Representative I to II/III and other paths.

Skills

Customer service

Sales

Financial products

Communication

Education

High school diploma or GED

Job description

Centra Credit Union seeks a Relationship Representative I at Shadeland Ave in Indianapolis, IN. The role engages members, completes transactions accurately, and educates on financial solutions tailored to member goals.

Responsibilities include outreach, new deposit openings, and retail operations while contributing to branch safety and compliance. A Learning Path supports progression from level I to II/III and other career paths inside Retail Operations.