Member Experience Teller

SOUTHERN SECURITY FEDERAL CREDIT UNION; Bartlett (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

SOUTHERN SECURITY FEDERAL CREDIT UNION in Bartlett, TN is seeking a friendly tellers to greet members, process transactions, and provide accurate account information. You will handle deposits, withdrawals, and loan payments while upholding security and compliance.

The ideal candidate has a high school diploma, strong communication, attention to detail, and the ability to work as part of a team in a fast-paced environment.

Qualifications

• High school graduate or equivalent.
• On-the-job training available; experience preferred.
• Excellent communication and service orientation.
• Ability to analyze accounts with solid math skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Process cash deposits, withdrawals, and loan payments accurately.
• Assist members with account balances and product information.
• Open, update, and close accounts following procedures.
• Verify authenticity of checks and IDs to prevent fraud.
• Balance cash drawers daily and maintain accurate records.
• Promote and cross-sell credit union products and services.
• Use credit union systems and software to process transactions.
• Follow security protocols to protect members and the credit union.
• Adhere to AML/KYC procedures and regulatory requirements.
• Collaborate with team to provide comprehensive credit union services.

Skills

Cash Handling

Customer Service

Account Management

Verification

Record Keeping

Sales

Technology Proficiency

Security

AML/KYC Awareness

Team Collaboration

Education

High school diploma or equivalent

Job description

SOUTHERN SECURITY FEDERAL CREDIT UNION in Bartlett, TN is seeking a friendly tellers to greet members, process transactions, and provide accurate account information. You will handle deposits, withdrawals, and loan payments while upholding security and compliance.

The ideal candidate has a high school diploma, strong communication, attention to detail, and the ability to work as part of a team in a fast-paced environment.