Teller

Neighborhood Credit Union; Grand Prairie (TX); On-site; USD 26,174 - 26,863; Full time

Job summary

Neighborhood Credit Union in Grand Prairie, Texas, is hiring a Full-Time Teller. The Teller will manage financial transactions and provide exceptional service while ensuring a welcoming environment for all members.

Candidates must have a high school diploma and excellent communication skills. The role requires attention to detail and organizational abilities. A background in credit union operations and familiarity with relevant tools is preferred. Join us to help deliver quality banking services!

Qualifications

• Knowledge of policies and procedures.
• Basic understanding of credit union operations.
• Preferred one to two years of related experience.

Responsibilities

• Perform Teller functions efficiently and accurately.
• Control traffic flow and provide world-class service to members.
• Maintain effective communication with members and other departments.
• Ensure branch supplies are maintained and transactions balanced.

Skills

Excellent communication and public relations skills

Ability to analyze accounts

Attentive to detail

Well organized

Ability to assist others

Education

High School graduate or equivalent

Tools

10-key

PC

teller terminal

telephone

card machine

related business equipment

Job description

Job Details

Location: Grand Prairie, TX

Type: Full Time

Education Level: High School

Salary: $19.00 - $19.50 per hour

Category: Banking

Responsibilities

1. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
   • Helps control the flow of traffic at the branch while creating a pleasant, welcoming, and secure environment for all who enter.
   • Provides world class service as they serve members through financial transactions and guide them with in-branch technology that may include:
   • Processing deposits to shared, shared draft, and other savings accounts.
   • Monitoring deposit amounts and examining documents for endorsement and negotiability.
   • Disbursing cash or check withdrawals.
   • Providing official checks and credit card advances.
   • Receiving loan payments and service charge payments for services.
   • Processing transfers between accounts as required.
   • Redeeming US Savings Bonds.
   • Processing shared service center transactions.
   • Strongly advocates Neighborhood Credit Union’s digital channels while educating members on the ease of utilizing these services.
   • Actively markets and cross-sells current and new products and services of the credit union and educates members on the features and benefits of new, as well as existing services.
   • Knowledgeable on the functionality of both Interactive Teller Machine and NEXT self-help kiosk technology.
2. Assumes responsibility for establishing and maintaining effective, professional relationships with members.
   • Ensures members’ requests and questions are promptly resolved.
   • Maintains privacy of member account information.
   • Follows all policies and procedures regulated by the credit union, including guidelines for preventing fraud and robbery, as well as governmental policies and procedures.
3. Assumes responsibility for establishing and maintaining effective communication and positive working relationships with management and within the organization.
   • Keeps Branch Manager informed of any significant problems or concerns.
   • Assists other departments in meeting the needs of members, when necessary.
   • Attends meetings as required.
4. Assumes responsibility for related duties as required or assigned.
   • Ensures branch supplies are maintained.
   • Performs such other functions that might be needed from time to time and assists others to complete tasks and work assignments.
   • Accurately balances transactions at end of business day.

Qualifications

Education and Certification

• High School graduate or equivalent

Required Knowledge

• Knowledge of policies and procedures.
• Basic understanding of credit union operations.

Experience

• Preferred one to two years of related experience.

Skills and Abilities

• Excellent communication and public relations skills.
• Ability to analyze accounts.
• Attentive to detail.
• Well organized.
• Ability to assist others.
• Able to use 10-key, PC, teller terminal, telephone, card machine, and all related business equipment.