Member Experience Specialist

Sam's Club; Vernon Hills (IL); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k), stock purchase, and life insurance

Paid time off including PTO and parental leave

Educational assistance for associates

Job summary

A leading membership retail warehouse in Vernon Hills seeks individuals for a customer service position. Responsibilities include maintaining checkout services, resolving member issues, and assisting with purchases. The role requires retail experience, including handling cash registers and mobile applications. The hourly wage ranges from $18.00 to $26.00, with benefits like medical, dental coverage, and paid time off. The position promotes a safe and ethical work environment.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Assists members with payments, returns, refunds, and exchanges.
• Resolves member issues and promotes products and services.

Skills

Retail experience

Operating front end equipment

Mobile retail applications

Job description

A leading membership retail warehouse in Vernon Hills seeks individuals for a customer service position. Responsibilities include maintaining checkout services, resolving member issues, and assisting with purchases. The role requires retail experience, including handling cash registers and mobile applications. The hourly wage ranges from $18.00 to $26.00, with benefits like medical, dental coverage, and paid time off. The position promotes a safe and ethical work environment.