Member Experience Specialist

Sam's East, Inc.; Mount Desert (ME); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

PTO and leave

Disability coverage

Employee discounts

Job summary

Walmart is seeking staff for its Covington, LA location to provide member service, operate checkouts, and handle purchases and returns in a fast-paced environment. The role requires promoting products, guiding customers with self-checkout options, and maintaining a safe, organized checkout area.

You will also assist with security, training, and process improvements. The position offers full-time hours with a wage range and periodic premiums based on schedule and duties.

Qualifications

• Customer service experience and ability to assist members.
• Ability to operate front-end equipment like cash registers and mobile retail apps.
• Strong communication and problem-solving skills to resolve member issues.

Responsibilities

• Provide member service at the front of the store and manage checkout processes.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and guide members on self-service tech.

Skills

Customer service

Cash handling

Communication

Tools

Cash register

Job description

Walmart is seeking staff for its Covington, LA location to provide member service, operate checkouts, and handle purchases and returns in a fast-paced environment. The role requires promoting products, guiding customers with self-checkout options, and maintaining a safe, organized checkout area.

You will also assist with security, training, and process improvements. The position offers full-time hours with a wage range and periodic premiums based on schedule and duties.