Member Experience & Social Media Coordinator

D1 TRAINING; Lake Orion (MI); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible schedule

Health insurance

Training & development

Descrizione del lavoro

D1 Training Lake Orion is seeking a energetic, outgoing individual to enhance member experience and manage social media content. You will greet athletes, check-in members, answer inquiries, schedule sessions, and support membership sales while maintaining a welcoming front desk and retail area.

In addition, you’ll capture photos and videos during workouts, create engaging posts for Instagram, Facebook, and TikTok, and help run promotional campaigns.

Competenze

• Friendly, confident, and outgoing personality.
• Excellent communication and customer service skills.
• Comfortable talking with parents, athletes, and adult members.
• Experience with Instagram, Facebook, TikTok, and Canva preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Photography or video editing experience is a bonus.

Mansioni

• Welcome every athlete and member with exceptional customer service.
• Check members in and ensure every visit is a great experience.
• Answer phones, emails, and text inquiries.
• Schedule evaluations and introductory workouts.
• Assist with membership sales and retention.
• Keep the lobby, front desk, and retail area organized and professional.
• Build genuine relationships with members and families.
• Capture photo and video content during training sessions.
• Create engaging Instagram, Facebook, and TikTok content.
• Post daily stories, reels, and member highlights.
• Monitor engagement and respond to comments and messages.
• Help grow D1 Training Lake Orion's online presence and community.

Conoscenze

Social media marketing

Customer service

Communication

Photography

Video editing

Strumenti

Canva

Instagram

Facebook

TikTok

Descrizione del lavoro

Benefits

• Flexible schedule
• Health insurance
• Training & development

Are you energetic, outgoing, creative, and passionate about fitness and social media?

D1 Training Lake Orion is looking for someone who thrives in a fast-paced environment, loves building relationships, and enjoys creating engaging content. This is a unique opportunity to combine customer service, community engagement, and digital marketing while making a real impact on our members every day.

If you're someone who naturally loves talking to people and enjoys being part of a high-energy team, we'd love to meet you.

What You’ll Do

Member Experience

• Welcome every athlete and member with exceptional customer service.
• Check members in and ensure every visit is a great experience.
• Answer phones, emails, and text inquiries.
• Schedule evaluations and introductory workouts.
• Assist with membership sales and retention.
• Keep the lobby, front desk, and retail area organized and professional.
• Build genuine relationships with members and families.

Social Media & Marketing

• Capture photo and video content during training sessions.
• Create engaging Instagram, Facebook, and TikTok content.
• Post daily stories, reels, and member highlights.
• Showcase athlete success stories, transformations, coaches, and community events.
• Assist with promotional campaigns, challenges, and special events.
• Monitor engagement and respond to comments and messages.
• Help grow D1 Training Lake Orion's online presence and community.

What We’re Looking For

• Friendly, confident, and outgoing personality.
• Excellent communication and customer service skills.
• Comfortable talking with parents, athletes, and adult members.
• Experience with Instagram, Facebook, TikTok, and Canva is preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Self-motivated and able to take initiative.
• Passion for fitness, athletics, health, or sports is a huge plus.
• Photography or video editing experience is a bonus.

What Success Looks Like

• Members know your name and feel welcomed every time they walk in.
• Our social media consistently showcases the energy and culture of D1.
• Content is posted consistently and reflects our brand.
• Prospective members are excited to visit after seeing our online presence.
• The front desk runs smoothly, professionally, and efficiently.

Why You’ll Love Working Here

At D1 Training Lake Orion, we're more than a gym—we're a community dedicated to helping athletes and adults become their best. Our team is passionate, supportive, and committed to making a difference in people's lives every day.

If you're looking for a role where no two days are the same, where you can be creative, build relationships, and be part of something bigger, we'd love to hear from you.

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.