Member Experience Shopper & Service Advocate

Sam's East, Inc.; Jacksonville (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off (PTO)

Job summary

Walmart in Jacksonville, FL is seeking a Member Services role focused on driving Membership engagement and supporting Members with benefits, upgrades, and purchasing decisions. You will assist with information on benefits, process upgrades, and handle Member inquiries with a focus on service quality.

The position emphasizes timely responses, accuracy in processing memberships, and upholding safety and company policies as part of daily responsibilities.

Responsibilities

• Provides Membership information and promotes benefits.
• Processes upgrades and credit accounts for Members.
• Assists Members with purchases and locating items.
• Delivers courteous service and resolves Member issues.
• Adheres to safety standards and store policies.

Job description

Walmart in Jacksonville, FL is seeking a Member Services role focused on driving Membership engagement and supporting Members with benefits, upgrades, and purchasing decisions. You will assist with information on benefits, process upgrades, and handle Member inquiries with a focus on service quality.

The position emphasizes timely responses, accuracy in processing memberships, and upholding safety and company policies as part of daily responsibilities.