Member Experience & Personal Training Sales Leader

Anytime Fitness; Clarkston (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Company Matched 401(k)

Performance Bonuses

Employee Assistance Program

Employee Discount Purchase Program

Paid Time Off

Holidays off

Destination Vacation

Job summary

Anytime Fitness - MDS Fitness in Clarkston, MI is seeking a Member Experience Manager to deliver world-class service through fitness consultations, evaluations, and regular member check-ins. You will manage personal training finances and lead the club’s personal training team, requiring strong leadership and client-facing skills.

You’ll cultivate member relationships, drive department growth, and embody the Anytime Fitness brand while coaching staff to achieve goals and deliver exceptional

Qualifications

• Ability to work from facility and adhere to listed hours.
• Bachelor’s in Exercise Science preferred; GED accepted.
• CPR/AED certification and current personal training certification (or ability to obtain within 90 days).
• One year of fitness training experience.
• Strong communication and problem-solving skills.

Responsibilities

• Sales and Portfolio Management: maintain accurate profiles and drive PT sales growth.
• Facility Management: maintain facility and equipment integrity.
• Service Standards: provide excellent customer service and help members set and achieve goals.
• Customer Satisfaction: handle feedback and PT membership inquiries.
• Community Involvement: build relationships with local businesses and events.
• Brand Ambassador: exemplify the Anytime Fitness team daily.

Skills

Customer service

Leadership

Communication

Problem-solving

Teamwork

Sales

Fitness knowledge

Education

Bachelor’s Degree in Exercise Science

High School Diploma or GED

CPR/AED Certification

Personal Training Certification

Tools

Microsoft Office

POS Systems

Gym Management Software

Job description

Anytime Fitness - MDS Fitness in Clarkston, MI is seeking a Member Experience Manager to deliver world-class service through fitness consultations, evaluations, and regular member check-ins. You will manage personal training finances and lead the club’s personal training team, requiring strong leadership and client-facing skills.

You’ll cultivate member relationships, drive department growth, and embody the Anytime Fitness brand while coaching staff to achieve goals and deliver exceptional