Member Experience Intern - FALL 2026

Portal Innovations; Providence (RI); On-site; USD 25,000 - 26,000; Part time

Job summary

Portal Innovations invites a student to join our Ocean State Lab location in Providence for a summer Member Experience Intern, onsite and up to 30 hours per week. You will gain hands-on experience supporting a growing innovation hub as we open and expand our Life Sciences ecosystem.

This role suits someone who enjoys fast-paced learning, excels in event coordination, hospitality, content creation, and daily operations while developing teamwork and professional communication in a supportive

Qualifications

• Pursuing Associates or Bachelor's degree in a related field.
• Strong communication skills and a team-first attitude.
• 1–2 years of foundational interest or experience in any science concentration.
• Willingness to learn, ask questions, and take on new challenges.
• Ability to work well with others.

Responsibilities

• Coordinate events with end-to-end logistics including setup and guest check-in.
• Create a welcoming environment for members, guests, and attendees.
• Support on-site execution of lunch and learns, workshops, and networking events.
• Capture photos and short videos for member stories and ecosystem content.
• Draft social posts with the on-site and National Marketing teams.
• Greet and badge in visitors at front desk; maintain office stocks.
• Assist with general administrative tasks and day-to-day operations.

Skills

Strong communication

Team-first attitude

Education

Associates or Bachelors in related field

Job description

Location: ONSITE - Providence, RI

Hours: Up to 30 hours during max a week

Dates: September - December 2026

Who Is Portal Innovations:

Portal Innovations is a biotech venture development engine, focused on early-stage life science enterprises. We help exceptional life sciences innovators build their companies where they live and beyond. Launched in 2020, we surround these entrepreneurs with the resources and network they need for seed capital, state-of-the-art lab space, a community-based ecosystem, and access to experts in their fields and prospective investors and partners.

We are looking for colleagues who bring grit to our daily opportunities, seeing every task as a chance to grow. Our team strives to have a deep understanding of our members' needs, and we are dedicated to ensuring Portal is a vibrant and uplifting environment for everyone. Our people-centricity begins with how we empower each other—prioritizing a culture of mutual care so we can provide world-class service to the companies we support. In our collaborative space, we celebrate our wins and approach new challenges with resilience, viewing them as fuel for innovation to enhance the lives of our members. If you are excited to work alongside a team dedicated to making a meaningful impact, we want to meet you!

The Opportunity:

Portal has an opportunity at our Ocean State Lab location for a Member Experience Intern this summer. Gain hands-on experience supporting a growing innovation hub as we build momentum from our opening and deepen our presence in the Life Sciences ecosystem. This role is ideal for someone who has a knack for creating great experiences, enjoys fast paced learning, and wants to build skills across event coordination, hospitality, content creation, and day-to-day operations.

What You'll Do

Events & Hospitality

• Gain experience in end-to-end event logistics — from setup and guest check-in to breakdown
• Learn how to create a welcoming, professional environment for members, guests, and event attendees
• Support seamless on-site execution of events like lunch and learns, workshops, networking events, and community programming

Content & Social Media

• Learn how to capture compelling photos and short videos that tell the story of our members and ecosystem
• Collaborate with your on-site team and our National Marketing team to draft social media posts that reflect the energy and culture of our Ocean State location

Office Operations

• Support front desk hospitality by greeting and badging in members and visitors
• Help keep the kitchen, office supplies, and print/copy station stocked and organized
• Support general administrative tasks and gain exposure to the day-to-day operations of a collaborative workspace

What we're looking for:

• Students working to wards their Associates or Bachelors in related field
• Strong communication skills and a team-first attitude
• 1-2 years of foundational interest or experience in any science concentration or a related field
• Comfort asking questions and a willingness to take on new challenges
• Ability to work well with others

Compensation: $18 - 18.50 per hour

Work Authorization/Security-Clearance Requirements:

Must be eligible to work in the United States.

Portal is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.