Member Experience Front Desk - Evenings & Weekends

Planet Fitness; McMinnville (OR); On-site; USD 18,000 - 23,000; Full time

Job summary

Planet Fitness in McMinnville, OR is seeking a Front Desk Associate to warmly welcome members and guests while delivering exceptional service. You will help with memberships, handle check-ins and transactions, and keep the front desk and club areas clean and organized to ensure a positive experience for everyone.

As the first point of contact, you will promote services, assist with gym information, and support daily operations in a fast-paced environment, including evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive and handle membership-related transactions.
• Maintain front desk area and ensure club cleanliness and presentation.
• Educate potential members about benefits and promote services.
• Collaborate with team to achieve club goals and deliver excellent customer service.

Skills

Customer service

Communication

Interpersonal skills

Computer skills

Multitasking

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness in McMinnville, OR is seeking a Front Desk Associate to warmly welcome members and guests while delivering exceptional service. You will help with memberships, handle check-ins and transactions, and keep the front desk and club areas clean and organized to ensure a positive experience for everyone.

As the first point of contact, you will promote services, assist with gym information, and support daily operations in a fast-paced environment, including evenings and weekends.