Member Experience Concierge: Golf & Racquet Club

Grasslands Club; Gallatin (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Grasslands Club in Gallatin, TN is seeking a part-time Member Experience Associate/PIC Concierge to greet members, assist with retail purchases, food and beverage, reservations, and PIC tech, while helping ensure the facility runs smoothly each day.

You will help members with Trackman and simulator technology, keep retail displays stocked, support golf, racquetball, and pickleball programming, and provide light admin support to directors.

Qualifications

• Service-oriented with a genuine passion for hospitality.
• Friendly, energetic personality that builds relationships.
• Excellent communication and organization skills.
• Ability to learn Trackman, reservation systems and POS.
• Reliable, detail-oriented and able to multitask retail, service and admin.

Responsibilities

• Greet and assist members with a hospitality-focused experience.
• Handle retail sales and POS transactions.
• Promote golf, racquet programs, clinics and retail offerings.
• Manage reservations for the PIC facility.
• Assist members with Trackman and simulator technology.
• Maintain a clean, welcoming facility and attractive displays.
• Stock grab-and-go food/beverage inventory.
• Provide light admin support to directors and program teams.
• Assist with golf, tennis and pickleball programming and events.

Skills

Hospitality mindset

Customer service

Communication

Tech savvy

Retail sales

Job description

Grasslands Club in Gallatin, TN is seeking a part-time Member Experience Associate/PIC Concierge to greet members, assist with retail purchases, food and beverage, reservations, and PIC tech, while helping ensure the facility runs smoothly each day.

You will help members with Trackman and simulator technology, keep retail displays stocked, support golf, racquetball, and pickleball programming, and provide light admin support to directors.