Member Experience Coach - Part-Time (Detroit)

Lake Trust Credit Union; Detroit (MI); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

401(K) matching

Financial wellbeing services

Employee wellbeing services

Work-life balance

Reduced health insurance

Job summary

Lake Trust Credit Union is looking for a Member Experience Associate in Detroit. This part-time role focuses on delivering exceptional service and building member relationships, ensuring their financial success.

As a team member, you'll educate members on financial products and actively listen to their needs. Candidates must have a High School Diploma and 1-2 years of related experience.

Join an energetic team where you’ll be valued beyond your role and have the opportunity to make a positive impact.

Qualifications

• 1-2 years of experience in building member/customer relationships.
• Success in cross-selling financial products.
• Ability to quickly adapt to changing priorities.

Responsibilities

• Proactively greet and assist members, uncovering their needs.
• Act as a financial coach, offering solutions to enhance financial success.
• Educate members on loans and credit products, processing transactions.

Skills

Building member/customer relationships

Cross selling products

Tech-savvy

Adaptability

Education

High School Diploma/GED

Job description

Lake Trust Credit Union is looking for a Member Experience Associate in Detroit. This part-time role focuses on delivering exceptional service and building member relationships, ensuring their financial success.

As a team member, you'll educate members on financial products and actively listen to their needs. Candidates must have a High School Diploma and 1-2 years of related experience.

Join an energetic team where you’ll be valued beyond your role and have the opportunity to make a positive impact.