Member Experience & Club Ops Lead

Planet Fitness-United Fitness Partners; Laurel (MS); On-site; USD 35,000 - 45,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking an Assistant Club Manager in Laurel, MS. You will assist in the recruitment process, drive club metrics, and promote a clean and welcoming environment for members.

The ideal candidate will have customer service experience, be well organized, and possess strong leadership skills. This role involves monitoring performance and ensuring compliance with company standards.

Opportunities for career growth and training will be provided as you help to foster an enthusiastic team.

Qualifications

• Minimum of 18 years of age.
• Excellent customer service skills with high member care.
• Previous experience in retail or fitness environment.

Responsibilities

• Assist in recruitment process for member service representatives and trainers.
• Drive club metrics aligned with business performance.
• Inspire teammates to deliver excellent service.
• Monitor inventory and review sales numbers with the manager.
• Ensure club standards are upheld and maintained.

Skills

Customer service skills

Team leadership

Self-starter attitude

Organizational skills

Education

High School Diploma/GED

Job description

Planet Fitness-United Fitness Partners is seeking an Assistant Club Manager in Laurel, MS. You will assist in the recruitment process, drive club metrics, and promote a clean and welcoming environment for members.

The ideal candidate will have customer service experience, be well organized, and possess strong leadership skills. This role involves monitoring performance and ensuring compliance with company standards.

Opportunities for career growth and training will be provided as you help to foster an enthusiastic team.