Member Experience Cart Attendant

Sam's West, Inc.; Castle Rock (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club is seeking a team member for the member assistant – cart attendant role in Castle Rock, CO. You will help keep the parking lot tidy, assist with purchases, and ensure carts are ready for member use.

You’ll be on your feet, helping members load items and provide a positive shopping experience. Responsibilities include handling pickup orders, informing members about stock or delays, and maintaining safety and cleanliness across the club.

Qualifications

• Customer service skills and ability to work in a fast-paced environment.
• Ability to multitask and remain focused while assisting members.
• Willingness to stand for long periods and help members quickly and accurately.

Responsibilities

• Fill club pickup orders by contacting members and notifying delays.
• Inform members when products are unavailable and offer alternatives.
• Assist with purchases, process payments, and use cash registers per policy.
• Maintain parking lot cleanliness and keep carts/flatbeds available.
• Help members load items into their vehicles and provide friendly service.

Skills

Customer service

Multitasking

Standing long periods

Problem solving

Tools

Cash registers

Cart retrieval equipment

Job description

Sam's Club is seeking a team member for the member assistant – cart attendant role in Castle Rock, CO. You will help keep the parking lot tidy, assist with purchases, and ensure carts are ready for member use.

You’ll be on your feet, helping members load items and provide a positive shopping experience. Responsibilities include handling pickup orders, informing members about stock or delays, and maintaining safety and cleanliness across the club.