Member Experience Banker – Financial Guidance & Lending

Cobalt Credit Union; Papillion (NE); On-site; USD 21,000 - 33,000; Full time

Job summary

Cobalt Credit Union in Papillion, NE is hiring a Universal Banker. You will guide members toward their financial goals by advising, answering questions, and opening credit union products and services. You will also make lending decisions and focus on long-term member relationships.

The role requires a high school diploma or GED and 2 years experience in a financial institution, with strong cash handling and customer service skills. This is an on-site position at our Papillion branch.

Qualifications

• High School diploma or GED required.
• 2 years of prior experience in a financial institution is required.
• 2 years of cash handling, sales and customer service experience is required.
• Ability to interview members to determine financial service, lending, business needs.
• Ability to perform in a fast paced, team-oriented environment with multiple interruptions.
• Self-starter, motivated to be part of the sales and services team; as well as being able to work independently.
• Ability to handle problem solving, accuracy and attention to detail.
• Strong motivation to provide quality customer service to members and the public.
• Professionalism in attitude and member/team relations.

Responsibilities

• As our Universal Banker, you will advise our members on how to achieve their financial goals.
• Every day you will answer member questions, recommend and open Credit Union products and services and make credit decisions on lending for your members.
• To thrive in this role you must be driven to meet established goals by building long term relationships with your members.

Skills

Cash handling

Sales

Customer service

Interviewing

Problem solving

Attention to detail

Professionalism

Communication

Education

High School diploma or GED

Job description

Cobalt Credit Union in Papillion, NE is hiring a Universal Banker. You will guide members toward their financial goals by advising, answering questions, and opening credit union products and services. You will also make lending decisions and focus on long-term member relationships.

The role requires a high school diploma or GED and 2 years experience in a financial institution, with strong cash handling and customer service skills. This is an on-site position at our Papillion branch.