Universal Banker - Headquarters Branch 26-054

Cobalt Credit Union; Papillion (NE); On-site; USD 22,000 - 33,000; Full time

Job summary

Cobalt Credit Union – Headquarters Branch in Papillion, Nebraska is hiring a Universal Banker to advise members on financial goals, answer questions, and open Credit Union products and services while making lending decisions.

You will thrive by building long-term relationships, meeting established sales goals, and delivering exceptional customer service in a fast-paced, team-oriented environment. Equal Opportunity Employer/Vet/Disabled.

Qualifications

• High School diploma or GED required.
• 2 years of prior experience in a financial institution is required.
• 2 years of cash handling, sales and customer service experience is required.
• Ability to interview members to determine financial service, lending, business needs.
• Ability to perform in a fast paced, team-oriented environment with multiple interruptions.
• Self-starter, motivated to be a part of the sales and services team; as well as being able to work independently.
• Ability to handle problem solving, accuracy and attention to detail.
• Strong motivation to provide quality customer service to members and the public.
• Professionalism in attitude and member/team relations.

Responsibilities

• Advise members on how to achieve their financial goals and make lending decisions.
• Answer member questions, recommend and open Credit Union products and services.
• Make credit decisions on lending for your members.
• Build long-term relationships with members to meet goals.

Skills

Customer service

Sales experience

Cash handling

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Headquarters, Papillion, NE, US

1 Attachments

Salary Range: $15.85 To $24.29 Hourly

Cobalt Credit Union – Headquarters Branch

7148 Towne Center Parkway

Papillion, NE 68046

Hours of Operation

Monday through Friday

9:00am to 5:00pm

Saturday

9:00am to 1:00pm

As our Universal Banker, you will advise our members on how to achieve their financial goals. Every day you will answer member questions, recommend and open Credit Union products and services and make credit decisions on lending for your members. To thrive in this role you must be driven to meet established goals by building long term relationships with your members.

Education and/or Experience Requirements

• High School diploma or GED required.


• 2 years of prior experience in a financial institution is required.


• 2 years of cash handling, sales and customer service experience is required.


• Ability to interview members to determine financial service, lending, business needs.


• Ability to perform in a fast paced, team-oriented environment with multiple interruptions.


• Self-starter, motivated to be a part of the sales and services team; as well as being able to work independently.


• Ability to handle problem solving, accuracy and attention to detail.


• Strong motivation to provide quality customer service to members and the public.


• Professionalism in attitude and member/team relations.

Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization.

You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees.

Equal Opportunity Employer/Vet/Disabled

Keywords: Banking, Teller, banker, customer service, call center, representative, support, team member, bilingual, financial, bank, flexibility, benefits