Member Enrollment Representative

MDVIP; Minneapolis (MN); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

Base salary + uncapped commission

401(k) with company match

Paid PTO and holidays

Job summary

MDVIP in Minneapolis, MN is seeking a Member Enrollment Representative to educate patients, facilitate enrollment, and execute the launch plan for transitioning MDVIP physicians, spending 70–75% of the time embedded in the practice.

You will deliver physician and staff onboarding, host in-person enrollment events, and lead outbound campaigns to achieve aggressive enrollment metrics, while maintaining high-impact, in-person communication.

Qualifications

• Bachelor’s Degree or equivalent.
• Two years of professional experience.
• One year in sales or client-facing roles with a track record of meeting or exceeding goals.
• Comfort with fieldwork and travel (up to 75%).

Responsibilities

• Educate and convert patients by communicating MDVIP’s value proposition, achieving at least 30% engagement-to-enrollment.
• Drive weekly sign-up velocity to meet full panel acquisition by Day 120.
• Deliver physician and staff onboarding that ensures understanding and advocacy of the MDVIP model.
• Own and execute detailed launch plans with precision; escalate risks and ensure timely completion of milestones.
• Host in-person enrollment events and deliver outbound calling campaigns to boost engagement and conversions.

Skills

High-conversion communication

Close deals / enrollment

Training and onboarding

Project execution

Goal-driven

Presentation & communication

Education

Bachelor’s Degree or equivalent

Tools

CRM systems

Project tracking tools

Job description

Position Summary

The Member Enrollment Representative is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice for 70–75% of the transition timeline, this role is key to ensuring timely panel completion, high conversion from engaged patients, and successful delivery of training to physicians and staff. This team member must balance execution of the project plan, performance against aggressive enrollment metrics, and high‑impact in‑person communication.

Key Responsibilities

• Educate and convert patients by communicating MDVIP’s personalized care value proposition, achieving at least 30% engagement‑to‑enrollment conversion rate.
• Drive weekly sign‑up velocity to meet or exceed full panel acquisition by Day 120.
• Deliver physician and staff onboarding that ensures full understanding and advocacy of the MDVIP model.
• Own and execute detailed launch plans with precision; escalate risks and ensure timely completion of each milestone.
• Host in‑person enrollment events and deliver outbound calling campaigns to boost engagement and conversions.

Key Competencies

• High‑conversion communicator: persuasive, empathetic, and patient‑focused.
• Proven closer with a track record in consultative sales or enrollment roles.
• Operationally excellent: meets deadlines, manages details, and escalates effectively.
• Strong trainer who boosts physician/staff confidence in MDVIP’s model.
• Self‑driven, goal‑oriented, and accountable for performance KPIs.
• Strong presentation, interpersonal, and organizational skills.

Required Qualifications

• Bachelor’s Degree or equivalent.
• Two (2) years of professional experience.
• One (1) year in sales or client‑facing roles, with a strong track record of meeting or exceeding goals.
• Comfort with fieldwork and travel (up to 75%).

Preferred Qualifications

• Experience in primary care or concierge medicine.
• Background in new service or practice launches.
• Familiarity with CRM or project tracking systems.

Benefits

• Base salary ($55K) + 50% commission, uncapped.
• MDVIP program membership.
• 401(k) with matching.
• PTO and paid holidays.
• Paid travel.

Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors, including but not limited to market location and may vary depending on job‑related knowledge, skills, and education/training, and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including individual performance, business unit performance, and/or the company's performance.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodations during the application or interview process, please let us know, and we will be happy to assist.