Member Engagement Specialist - (Remote - US)

Jobgether; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Member Engagement Specialist to connect with potential members and drive enrollment in a specialty health program. This remote role requires strong communication skills and a solution-oriented mindset. You will engage with members across various channels, fostering trust and connection while maintaining compliance with privacy regulations. The ideal candidate thrives in a mission-driven environment and is committed to performance excellence.

Benefits

Flexible work arrangements (remote/hybrid)

Paid time off and holidays

Health, dental, and vision insurance

Performance-driven culture with development opportunities

Inclusive and mission-driven team environment

Professional training and support

Opportunities for career growth

Qualifications

• Minimum of 2 years of experience in sales or customer service.
• Bilingual English/Spanish fluency preferred.

Responsibilities

• Reach out to potential members via phone, email, or other channels.
• Build rapport through active listening and personalized communication.
• Consistently meet or exceed engagement and enrollment targets.

Skills

Communication

Relationship-building

Active Listening

Education

High school diploma or equivalent

College coursework or degree

Tools

CRM systems

Contact center software

Job description

Member Engagement Specialist - (Remote - US)

Member Engagement Specialist - (Remote - US)

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About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Member Engagement Specialist in United States.

This role focuses on connecting with potential members to build trust and drive enrollment in a specialty health program. As a Member Engagement Specialist, you'll use your communication and relationship-building skills to educate individuals on the program's benefits and encourage participation. You'll engage with members across various channels, demonstrating empathy, professionalism, and a solution-oriented mindset. This is a highly impactful position for someone who thrives in a mission-driven, performance-focused environment.

Accountabilities:

• Reach out to potential members via phone, email, or other channels to explain program benefits and encourage enrollment
• Build rapport through active listening and personalized communication to foster trust and connection
• Consistently meet or exceed engagement and enrollment targets based on team metrics
• Maintain professionalism in all communications and document interactions in compliance with HIPAA and privacy regulations
• Share member feedback with internal teams and leadership to improve outreach strategy and member experience
• Support internal initiatives and contribute to a positive team culture
  
  
  

Requirements

• High school diploma or equivalent required; college coursework or degree preferred
• Minimum of 2 years of experience in sales, customer service, or a similar client-facing role
• Background in healthcare, wellness, or population health management is a plus
• Experience with CRM systems and contact center software is preferred
• Strong verbal and written communication skills, with the ability to influence and educate effectively
• Bilingual English/Spanish fluency preferred
• Availability for flexible work hours including evenings and weekends when needed
• Ability to work in a remote, hybrid, or in-person HIPAA-compliant environment
  
  
  

Benefits

• Flexible work arrangements (remote/hybrid)
• Paid time off and holidays
• Health, dental, and vision insurance
• Performance-driven culture with development opportunities
• Inclusive and mission-driven team environment
• Professional training and support
• Opportunities for career growth in a growing company
  
  
  

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.

If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations and Primary and Secondary Education

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