Member Engagement Representative

Snap Fitness Iowa Colony; Rosharon (TX); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Bonus based on performance

Competitive salary

Flexible schedule

Wellness resources

Job summary

Snap Fitness 24/7 Iowa Colony in Rosharon, TX is looking for friendly, reliable Member Engagement Representatives for a part-time, brand-new club. You will be the first face our members see and join a founding team.

This is a 24/7 facility with flexible shifts, including early mornings, evenings, and weekends. The role reports to the Club Manager and offers a path for growth within a veteran-owned brand.

Qualifications

• A positive, welcoming attitude.
• Minimum 18 years of age.
• High school diploma or equivalent.
• Reliable and punctual.
• Comfortable using customer relationship management software and point-of-sale systems.
• Strong communication skills.

Responsibilities

• Member Check-In: greet members and check them in using our club management system.
• Tours & Sign-Ups: welcome prospective members, give club tours, and support the sign-up process.
• Member Service: answer questions and handle basic member inquiries in a friendly, professional manner.
• Facility Upkeep: keep the club clean, organized, and welcoming.
• Content Support: capture photos/videos (with consent) for social media.
• Administrative Support: assist with light administrative tasks.
• Local Community Outreach & Sponsor Events: support setup and engagement at events.

Skills

Customer service

Communication

Reliability

Punctuality

CRM software

POS systems

Education

High school diploma or equivalent

Tools

CRM software

POS systems

Job description

Benefits:

• Free gym membership
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Wellness resources

Job Description

Snap Fitness 24/7 Iowa Colony is seeking friendly, reliable Member Engagement Representatives to be the first face our members see. This is a great part‑time opportunity to join a brand‑new, locally and veteran‑owned club and be part of a founding team. This role reports directly to the Club Manager.

Responsibilities

• Member Check‑In - Greet members warmly and check them in using our club management system.
• Tours & Sign‑Ups - Welcome prospective members, give club tours, and support the sign‑up process.
• Member Service - Answer questions and handle basic member inquiries in a friendly, professional manner.
• Facility Upkeep - Keep the entire club, including the front desk, lobby, floor, bathrooms, offices, studio, recovery rooms, and entryways, clean, organized, and welcoming.
• Content Support - Occasionally help capture photos or short videos of the club and members (with consent) to support the club's social media presence.
• Administrative Support - Assist with light administrative tasks as needed.
• Local Community Outreach & Sponsor Events: Support setup, and customer engagement at local and Snap Fitness sponsored events.

Schedule & Club Details

• This is a 24/7 club. Shifts may include early mornings, evenings, and/or weekends.
• Our club operates cashless, all transactions are handled electronically.

Requirements

• A positive, welcoming attitude.
• Minimum 18 years of age.
• High school diploma or equivalent.
• Reliable and punctual.
• Comfortable using customer relationship management software and point-of-sale systems.
• Strong communication skills.

Preferred / A Plus

• Previous fitness industry experience is a plus, but not required, just a genuine interest in people.
• Previous customer service experience.
• Comfortable helping create or appear in social media content is a plus.

Compensation & Benefits

Pay: $13.00–$16.00 per hour.

Benefits: Free gym membership, flexible scheduling, annual sales goals based bonuses.

Growth Path: At Snap Fitness 24/7 Iowa Colony, we like to promote from within. This is a ground‑floor opportunity with a brand‑new, locally and veteran‑owned club, with real potential for growth as we expand.