Member Education Specialist II

Kaiser Permanente; Atlanta (GA); On-site; USD 43,000 - 56,000; Part time

Benefits offered by this job

On-site with remote flexibility

Job summary

Kaiser Permanente is seeking a Wellness Coach in Atlanta for a part-time role (20 hours/week) with an on-site primary location and option for remote work. The role focuses on individual wellness coaching, lifestyle change support, and member engagement via telephonic/virtual visits.

The ideal candidate has NBC-HWC certification preferred and will assist members in setting goals, promoting healthy habits, and sustaining behavior change. Schedule is Monday through Friday, with evenings.

Qualifications

• Bachelor's degree or 3+ years of health-related education/experience.
• NBC-HWC certification preferred.
• Residency in primary location Atlanta, GA.

Responsibilities

• Presents and educates on health education programs and services.
• Coordinate and deliver trainings or educational encounters; help analyze data from classes and programs.
• Identify member needs and tailor teaching to diverse learning styles.
• Collect, analyze and report data for course progress and initiatives.
• Educate and train members with evidence-based information and resources.

Education

Bachelor's Degree in Public Health, Healthcare Administration, Counseling, Education, Psychology, Nursing, Nutrition or a directly related field

Job description

We are seeking a Wellness Coach who is committed to working a part-time schedule of 20 hours per week, Monday through Friday, from 3:00 PM to 7:00 PM. The ideal candidate will have experience supporting individuals in achieving their health and wellness goals through lifestyle and behavior change strategies.

A National Board Certified Health & Wellness Coach (NBC-HWC) is highly preferred. The primary focus of this role is to provide individual wellness coaching, lifestyle and behavior change support, goal setting, and member engagement through virtual and telephonic visits. The Wellness Coach will partner with members to promote healthy habits, improve overall well-being, and support sustainable behavior change.

Note: Work location is on-site with the flexibility to work remotely (PART-TIME), the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 9 Piedmont Center, 3495 Piedmont Rd., NE, Atlanta, 30305

Job Summary

Presents, and educates on health education programs and services. This includes coordinating and delivering trainings or other educational encounters, assisting in maintaining and updating educational and training resources, and helping to collect and analyze data from classes and programs. Roles in this subfunction also assess and understand the individual needs of trainees, both from a classroom perspective and a broader population perspective.

Essential Responsibilities

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
• Helps assesses and understands member needs by: helping identify individual needs, interests, abilities, and a variety of learning styles; adjusting teaching style to meet the needs of participants, to create an inclusive environment which exceeds the needs of diverse individuals; and assisting other health education staff to refer members to additional health promotion resources/services, when appropriate.
• Helps collect, analyze, and report on data by: helping to obtain and enter valid, reliable data such as attendance, utilization, referrals, evaluations, and course assignment scores; helping analyze data and find areas for improvement in the course; and helping present data and findings from courses taught to keep relevant parties informed about course progress and initiatives, including department leaders and other stakeholders.
• Helps educate and train members by: providing evidence-based education information to members in single interactions (e.g., a class, a group or one-on-one encounter); ensuring members learn about a requested content area by providing resources for continued education; creating a welcoming atmosphere that encourages learning when interacting with members; and independently providing information or resources that help translate evidence-based concepts into simple and understandable information for members.
• Helps design training by: helping design interactive activities, assignments, and testing appropriate for the goals of each encounter and/or course learning outcomes; helping develop high-quality, culturally responsive multi-media health education materials; and helping identify content changes and collaborating to update member-facing materials.
• Maintains resources by: recommending updates to multimedia health information resources; maintaining the database of educational resources and materials independently; and ordering new educational resources and materials independently.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Business Relationship Management
• Computer Literacy
• Conflict Resolution
• Data Entry
• Information Gathering
• Presentation Skills
• Written Communication

Minimum Qualifications

• Bachelors Degree in Public Health, Healthcare Administration, Counseling, Education, Psychology, Nursing, Nutrition or a directly related field, OR Minimum three (3) years of experience in health-related education or a directly related field.

Preferred Qualifications

• Certification - Certified Diabetes Educator.
• Certification - Diplomat of Lifestyle Medicine.

Primary Location: Georgia,Atlanta,Regional Office - 9 Piedmont

Scheduled Weekly Hours: 20

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 03:00 PM

Working Hours End: 07:00 PM

Job Schedule: Part-time

Job Type: Standard

Worker Location: Flexible

Employee Status: Regular

Employee Group/Union Affiliation: NUE-GA-01|NUE|Non Union Employee

Job Level: Individual Contributor

Department: Regional Office - 9 Piedmont - Health Education - 2808

Pay Range: $31.53 - $40.77 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 15 % of the Time

Work Setting: Flexible

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.