Member Concierge & Fulfillment Specialist

Sam's Club; Oakwood (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Employee discounts

Job summary

Sam's Club in Oakwood, GA is seeking a Member Service Associate to help Members understand Membership benefits, promote the value of products and services, and assist with memberships, upgrades, and order processing. The role emphasizes safety, accuracy, and attentive customer service, with a focus on meeting Member needs and maintaining store standards.

You'll provide friendly assistance, locate merchandise, and support purchases while upholding Walmart values and the Open Door policy.

Responsibilities

• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting the Company’s products and services.
• Delivers results by focusing on customer needs, following policies, and collaborating with coworkers and management to improve processes.

Job description

Sam's Club in Oakwood, GA is seeking a Member Service Associate to help Members understand Membership benefits, promote the value of products and services, and assist with memberships, upgrades, and order processing. The role emphasizes safety, accuracy, and attentive customer service, with a focus on meeting Member needs and maintaining store standards.

You'll provide friendly assistance, locate merchandise, and support purchases while upholding Walmart values and the Open Door policy.