Member Care Supervisor - Work From Home

AO Garcia Agency; Cedar Rapids (IA); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Structured process

Mentor coaching

Job summary

AO Garcia Agency is seeking motivated individuals for a remote career with upside in a warm-leads environment. You will talk with people who already requested help on financial-protection options and be trained, coached, and measured on activity and results.

Responsibilities include taking requested conversations, explaining benefit options simply, helping clients enroll when it fits, and keeping a clean follow-up rhythm, all within a written process and supported by coaching from experienced

Qualifications

• Comfortable speaking on camera with clients.
• Able to follow a written process and scripts.
• Strong verbal communication and coachability.

Responsibilities

• Take requested conversations from warm leads.
• Explain benefit options clearly.
• Help clients enroll when appropriate.
• Maintain a consistent follow-up rhythm.

Skills

On-camera communication

Sales conversation

Coachable

Competitive

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.