Member Assist Cart Attendant

Sam's Club; Thornton (CO); On-site; USD 26,174 - 35,817; Part time

Benefits offered by this job

Medical, vision and dental coverage

Paid time off including parental leave

Company discounts

Education programs

Job summary

A leading retail company in Thornton is hiring a Member Assist Cart Attendant to provide exceptional customer service and maintain a neat and welcoming area. The role involves helping members with their shopping experience and ensuring carts are available. Ideal candidates will thrive in fast-paced environments and prioritize member satisfaction. Part-time position with a pay range of $19.00 to $26.00 per hour.

Qualifications

• Ability to thrive in fast-paced environments.
• Ability to stand for long periods.
• Strong focus on member satisfaction.

Responsibilities

• Maintain a clean and member-ready area.
• Provide exceptional customer service.
• Assist members with purchases and loading items.

Skills

Customer Service

Multi-tasking

Problem Solving

Job description

Overview

Member Assist Cart Attendant at Sam's Club. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $19.00/hr - $26.00/hr

Position summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will excel at

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

What you will make an impact on

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

What you'll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; promotes the company's products and services. Maintains safety of facility by conducting safety sweeps; follows procedures for handling merchandise; reports unsafe conditions. Provides member service by acknowledging members and identifying needs; assists with purchasing decisions and transactions; locates and organizes merchandise; zones designated areas; maintains availability of carts/flatbeds; assists with transporting items; retrieves carts per policy; maintains parking lot cleanliness.

Complies with company policies and standards of ethics and integrity; uses relevant policies in daily work; collaborates with managers, co-workers, customers, and other partners; adapts to change and feedback.

Benefits and compensation: The hourly wage range for this position is $19.00 to $26.00. Additional compensation may include performance incentives and premiums in specific circumstances. Health benefits include medical, vision and dental coverage. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include disability coverage, company discounts, and education programs. Information about benefits and eligibility can be found through company channels.

Minimum qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Location: 9601 Grant St, Thornton, CO 80229-2155, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding illegal drugs and alcohol on the job.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing
• Retail

Note: The description includes a broad eligibility and benefits overview and may reference sections not applicable in all locations.