Member Assist Cart Attendant

Sam's Club; Shenandoah (TX); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k), stock purchase and company-paid life insurance

PTO, parental leave, and other paid time off benefits

Job summary

A leading membership-based retail warehouse in Texas is seeking a Member Assist Cart Attendant to enhance the shopping experience. This role involves assisting members with purchases, maintaining a clean parking area, and promoting products. Ideal candidates thrive in fast-paced environments and prioritize customer satisfaction. Competitive hourly pay ranging from $16 to $23, alongside various benefits including health coverage and paid time off.

Qualifications

• Ability to thrive in fast-paced environments.
• Customer satisfaction should be the top priority.
• Ability to stand for long periods while assisting members.

Responsibilities

• Ensure members see a well-kept parking lot.
• Assist members with their purchases and loading vehicles.
• Promote the company's products and services.

Skills

Fast-paced adaptability

Multi-tasking

Customer service orientation

Problem solving

Job description

Overview

Join to apply for the Member Assist Cart Attendant role at Sam's Club

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What makes you a good fit

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Your impact

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

What you’ll do

Ensures club pickup orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternatives; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; promoting the company\'s products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company\'s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items.

Maintains compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation or sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $16.00 to $23.00. The actual hourly rate will meet or exceed the minimum wage applicable to the job location. Premiums may apply in specific circumstances.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

19091 Interstate 45 S, Shenandoah, TX 77385-8748, United States

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.