Member Assist Cart Attendant

Sam's Club; San Antonio (TX); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and company-paid life insurance

Paid time off benefits including vacation and sick leave

Job summary

A retail company in San Antonio is seeking a part-time cart attendant to provide outstanding customer service and maintain a clean shopping environment. Responsibilities include assisting members with their purchases, ensuring that carts are available, and promoting a positive shopping experience. Previous customer service experience is preferred. This role offers competitive hourly pay between $16.00 and $23.00.

Qualifications

• Customer service experience is preferred.

Responsibilities

• Maintain a positive attitude by smiling, greeting and thanking members.
• Provide exceptional customer service to members as needed.
• Ensure cleanliness and organization of the area.

Job description

Overview

2 days ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• Maintain a positive attitude by smiling, greeting and thanking members
• Provide exceptional customer service to members across the club as needed, answering any questions they may have
• Maintain a clean, neat, and member-ready area

You will make an impact by

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

What you’ll do

• Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; inform members when products are unavailable (for example, out of stock); offer members alternative product options when needed; ensure products are selected and packaged according to company policies and procedures; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; and promote the company's products and services
• Maintain safety of facility according to company policies and procedures by conducting safety sweeps; follow procedures for handling merchandise; and correct and report unsafe situations to facility management
• Provide member service by acknowledging the member and identifying member needs; assist with purchasing decisions; process member purchases; assist with payments according to company policies and procedures for different membership and payment types; utilize cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; resolve member issues and concerns; promote the company's products and services; organize and maintain availability of carts/flatbeds; assist with transporting items; utilize cart retrieval equipment according to company policies and procedures; and maintain parking lot cleanliness
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties, and feedback

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart at one.walmart.com.

The hourly wage range for this position is $16.00 to $23.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Primary Location: 5055 Nw Loop 410, San Antonio, TX 78229-5313, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

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